Yes I've worked in small companies. And I've sold to small companies. I
dare say that I understand the dynamics fairly well.  Disk space, tape
space, and backup time are all simple issues, present them to the purse
strings and let them make the decision.

1GB of saved email? You aren't even in the big leagues here. I'd say
that well over 50% of the users on this list have one ore more mailboxes
with 1GB storage.  Oh, and by the way, how much is that actually taking
up on your server? 1GB? Not with single instance storage! And as I said,
the 90%-10% rule goes to work.

No, my regards of a TB as small doesn't mean that I don't know the small
business environment, it only means that I work with a large range of
customers. But I also know that 1TB isn't that expensive anymore. That's
only seven 160GB drives. I've known many small companies with seven
drive servers. When 4GB drives were common, it wasn't that odd to have
that many drives. 

Yes, I know that you often have to beg and plead with a customer to get
a tape backup. So? That's what I'm saying. The customer (aka "business
drivers") get to make the decisions. Don't assume that they always want
everything. Don't assume that they want nothing. I've seen too many
situations where IT people say that management doesn't want to do
something and then someone puts together a quick business case and it
goes through unhampered. 



But the most important thing here is to make believable and
knowledgeable recommendations to the business drivers. Make sure that
your recommendations are prudent. Understand what levels of spending the
business drivers are making. Know what to recommend and when to
recommend it. It's a big deal making sure that you are forecasting your
needs correctly and getting them into the budget cycle. Make longer
term, comprehensive plans. Do you have your email storage charted out
for the next 5 years? Do you have growth projections and timelines that
new servers or disks will have to come online?



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
Posted At: Monday, July 08, 2002 10:11 AM
Posted To: Microsoft Exchange
Conversation: Unlimited Quotas
Subject: RE: Unlimited Quotas


On Fri, 5 Jul 2002, at 10:47pm, Woodrick, Ed wrote:
> And as to disk drives, I can speak pretty knowledgeably in this 
> situation, there is virtually no storage limitations within Exchange 
> that impacts the per user storage.

  Yah, and what about when you run out of physical disk space, or tape
space, or backup time?  "Buy more/better equipment", you say, but have
you ever worked in small company environment, where investing money in
IT can sometimes require something close to an act of Congress?

> And as to users keeping things forever, that's pretty much hogwash.

  You don't have our customers, then.  We've got several people in
several different organizations that have over one *gigabyte* of saved
mail data.  
And we are by no means a large company.

> That means that even something as small as a TB requires well over 
> 1,000 users.

  The fact that your regard one terabyte as "small" indicates that you
don't really understand the small business situation, where we often
have to beg and plead with the customer to buy a 20 GB tape backup
drive.

  Quote policy is something that should be done on a case-by-case basis.

Blanket statements about what is applicable are bogus.  However, not
having any policy at all is almost sure to cause headaches down the
road.

-- 
Ben Scott <[EMAIL PROTECTED]>
| The opinions expressed in this message are those of the author and do 
| not | necessarily represent the views or policy of any other person, 
| entity or  | organization.  All information is provided without 
| warranty of any kind.  |



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