Yeah, check the font folder and see that Helvetica is actually installed, and installed properly. Windows hides information, list the files at the command line or use a third-party file browser. I had a problem a couple of years ago where one of the two files (.pfb and .pfm) required for an old PostScript font was missing.
> - Document uses Helvetica font. Font pane shows all document fonts are > available and in use (i.e., FrameMaker is not substituting any fonts). On Fri, Oct 24, 2014 at 8:36 AM, Stuart Rogers <srog...@phoenix-geophysics.com> wrote: > Are you sure the client actually has Helvetica on their system, and that > Adobe PDF is their default printer (at least when using FM -- see Sundorne > Setprint plugin)? It's possible their hardware printer is reporting the > presence of Helvetica to the operating system, so that it appears to be > present, but a printer-resident font can't be embedded in PDF. _______________________________________________ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to email@example.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.