Ken, I had a similar problem, but with FM12. The solution was to make sure you 
uninstall Acrobat 9 and restart. The when you load FM make sure not to enable 
pdf printing. Load acrobat next. 

Tom Beiswenger
Manager, technical & training documentation
Bucher Emhart Glass

Sent from my iPhone

> On Jan 2, 2015, at 10:08 PM, Ken Poshedly <poshe...@bellsouth.net> wrote:
> 
> I recently (earlier this week) upgraded my home platform with a new 
> motherboard (MSI A88X-G43), 64-bit Windows 7 and 16 GB of RAM on the 
> recommendation of a friend who's en electrical engineer and services control 
> systems at various industrial plants across the southeastern U.S. His house 
> is probably wired better than any computer store. And he has helped out at 
> various times in the past, so I trust his opinion.
> 
> The C-drive partition of my hard drive is for my programs and the D-drive 
> partition is for my data folders and files.
> 
> Before doing the upgrade, I backed up (copied) everything from both the C and 
> D drives onto my external hard drive.
> 
> I then deactivated and uninstalled FrameMaker 10, then uninstalled Acrobat 9; 
> I could find nothing about deactivating it before uninstalling it.
> 
> Now, after the upgrade, I reinstalled FrameMaker 10 (using the 30-day trial 
> button during these tests) and it runs fine.
> 
> But Acrobat 9 Pro will not install. Instead, right after the opening 
> ("splash"?) screen, a popup appears with the message, "Setup has detected 
> that you already have a more functional product installed. Setup will now 
> terminate" and the "OK" button.
> 
> I noted that when I open an existing pdf file, it displays in HTML but 
> exactly as a pdf file.
> 
> So I once more uninstalled FrameMaker 10 and even did a system restart, but 
> with no luck. The same popup appears when I try to install Acrobat 9 and I 
> don't know where to go from here. Is there a registry listing or something 
> that I should edit? And if so, where and how?
> 
> I understand that if all else fails, I'm looking at doing a total Windows 7 
> RE-install.
> 
> Cripe. What a way to start the new year.
> 
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