Figured it out. It chokes on files that have text inserts that are shared between multiple files. I noticed that a particular file name showed on the bottom left of the book screen when the crash message was displayed. I use a specific naming convention for those types of files.
Once I deleted those files...there were 8 files that I used that construction method, the compare went to conclusion. John X Posada AML Syst & Ops Supt Data Analyst | US FCC & RC Systems Control & Analytics | HSBC North America Holdings Inc 330 Madison Ave., NY NY _______________________________________________________________ Phone Int: 212-525-5483 Ext: Personal Cellphone - 732-259-2874 Fax Conference Bridge - 877-304-0052, Code 74809254 Email john.x.pos...@us.hsbc.com _______________________________________________________________ Protect our environment - please only print this if you have to! |------------> | From: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |John X Posada/HBUS/HSBC@HSBC02 | >--------------------------------------------------------------------------------------------------------------------------------------------------| |------------> | To: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |"framers@lists.frameusers.com" <framers@lists.frameusers.com> | >--------------------------------------------------------------------------------------------------------------------------------------------------| |------------> | Date: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |02/05/2015 07:08 PM | >--------------------------------------------------------------------------------------------------------------------------------------------------| |------------> | Subject: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |Framemaker 11 crashes when comparing books | >--------------------------------------------------------------------------------------------------------------------------------------------------| |------------> | Sent by: | |------------> >--------------------------------------------------------------------------------------------------------------------------------------------------| |framers-boun...@lists.frameusers.com | >--------------------------------------------------------------------------------------------------------------------------------------------------| Hi, guys... I'm trying to do compare books: File > Utilities > Compare Books I get part way through, then crash with the Internal error number 11004, 25719705, 25724600, 20819128 I get a successful report when I select Summary Document Only, but crashes when I select Summary and Compare. Both books are in individual subfolder in one folder on my C drive. I'm running FM 11.0.0.380 on Win7 with 12GB ram and plenty of disk space. I have the Log file if it would help anyone. I've checked that there are no leftover Lock or CMP files and removed all .Backup files. In full disclosure, both books have well over 1,000 files in each book and some of the files can be over 100 MB in size has anyone experienced crashes and did something like pre-openning all files first? I hesitate to do this if it has nothing to do with it since if it does crash again, I'm going to have ALOT of Lock files to clean up. John X Posada AML Syst & Ops Supt Data Analyst | US FCC & RC Systems Control & Analytics | HSBC North America Holdings Inc 330 Madison Ave., NY NY _______________________________________________________________ Phone Int: 212-525-5483 Ext: Personal Cellphone - 732-259-2874 Fax Conference Bridge - 877-304-0052, Code 74809254 Email john.x.pos...@us.hsbc.com _______________________________________________________________ Protect our environment - please only print this if you have to! ----------------------------------------- ****************************************************************** This E-mail is confidential. It may also be legally privileged. If you are not the addressee you may not copy, forward, disclose or use any part of it. If you have received this message in error, please delete it and all copies from your system and notify the sender immediately by return E-mail. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. 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