Simple question, does anyone remember/know if the default install for Framemaker 9.0 is single user or if there is even an option to install as single or multiuser?
Scott White Media Production & EBC Manager Implementation Coordinator 210-704-8239 swhite at alamark.com -------------- next part -------------- On Oct 16, 2009, at 2:56 PM, Alan Litchfield wrote: > Scott, > > I think he is being unreasonable, especially to suggest that you " > get with Adobe and have them fix this or get answers to his > problem". He is just going to have to learn that he can't always > have everything his own way. > > There is no point in comparing FrameMaker with Photoshop and > InDesign installations, permissions, etc. They are entirely > different applications and have different histories and, I am sure, > architectures. Just because they are developed by the same company, > Adobe, does not mean they are therefore exactly the same in all > respects. > > Of the suggestions I read earlier, uninstalling and reinstalling > with the "available for all users" option selected is the best > course of action. Either that or fiddling with the folder and file > permissions until it is all working but that may also break other > things or open the system as vulnerabilities. > > If he does not want to allow the user to have access to the > application then he must accept that he is refusing to let this > person do their work and will probably need to explain why his > attitude is worth more than their productivity to the company. > > The suggestions to date are normal in the course of events. > > Alan > > On 17/10/2009, at 8:39 AM, Scott White wrote: > >> Ok I just got off the phone with this guy. He doesn't like my >> suggestions, Art's suggestion or anyone else's. >> He wants to control what gets installed and downloaded on a machine >> so he wants to do all installs and downloads as administrator >> rights. He doesn't want to give this person administrator rights to >> run the software in fear this person will download other things. >> He installed photoshop and InDesign under these rules and they will >> open up for the user rights. It's just Frame that won't. He wants >> me to get with Adobe and have them fix this or get answers to his >> problem. >> >> He just sent me a log dissertation on why windows administrators >> must do what they are doing -- make everything tighter than bark on >> a tree. >> >> Any other help appreciated. >> >> >> >> Scott White >> Media Production & EBC Manager >> Implementation Coordinator >> 210-704-8239 >> swhite at alamark.com >> >> >> >> On Oct 16, 2009, at 9:26 AM, Art Campbell wrote: >> >>> He's not locked in. If he activated, he can de-activate before >>> uninstalling, and he's good to move the software anywhere -- >>> including >>> back on to the same machine. >>> >>> Another easier way to go may be to give the user Admin privileges, >>> so >>> she can execute FM. >>> >>> Art Campbell >>> art.campbell at gmail.com >>> "... In my opinion, there's nothing in this world beats a '52 >>> Vincent and a redheaded girl." -- Richard Thompson >>> No disclaimers >>> apply. >>> DoD 358 >>> >>> >>> >>> On Fri, Oct 16, 2009 at 10:22 AM, Scott White <swhite at alamark.com> >>> wrote: >>>> IF that is the case, can it be uninstalled and reinstalled for >>>> multiusers or >>>> is he locked in? >>>> >>>> >>>> >>>> Scott White >>>> Media Production & EBC Manager >>>> Implementation Coordinator >>>> 210-704-8239 >>>> swhite at alamark.com >>>> >>>> >>>> >>>> >>>> On Oct 16, 2009, at 9:20 AM, Art Campbell wrote: >>>> >>>>> That was exactly what I was thinking -- installed "For Just This >>>>> User" >>>>> instead of "All Users." >>>>> >>>>> But I suspect you might also be able to fix it if the Admin >>>>> account >>>>> twiddles the directory permissions (recursively) to allow >>>>> Everyone to >>>>> execute the Frame directories. >>>>> >>>>> Art >>>>> >>>>> Art Campbell >>>>> art.campbell at gmail.com >>>>> "... In my opinion, there's nothing in this world beats a '52 >>>>> Vincent and a redheaded girl." -- Richard Thompson >>>>> No disclaimers >>>>> apply. >>>>> DoD 358 >>>>> >>>>> >>>>> >>>>> On Fri, Oct 16, 2009 at 10:08 AM, Scott White >>>>> <swhite at alamark.com> wrote: >>>>>> >>>>>> I can check on that. Interesting. >>>>>> >>>>>> >>>>>> >>>>>> Scott White >>>>>> Media Production & EBC Manager >>>>>> Implementation Coordinator >>>>>> 210-704-8239 >>>>>> swhite at alamark.com >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Oct 16, 2009, at 9:03 AM, O'Laoghaire Micheal wrote: >>>>>> >>>>>>> Is it possible that when your client installed Frame he chose >>>>>>> "single >>>>>>> user" instead of "multiple user"? >>>>>>> >>>>>>> Regards, >>>>>>> Micheal O'Laoghaire >>>>>>> Billing and Active Customer Management >>>>>>> Comverse Inc. >>>>>>> Wakefield, MA >>>>> >>>>> >>>> >>>> >>>> >>> >>> >> >> _______________________________________________ >> >> >> You are currently subscribed to Framers as alan at alphabyte.co.nz. >> >> Send list messages to framers at lists.frameusers.com. >> >> To unsubscribe send a blank email to >> framers-unsubscribe at lists.frameusers.com >> or visit >> http://lists.frameusers.com/mailman/options/framers/alan%40alphabyte.co.nz >> >> Send administrative questions to listadmin at frameusers.com. Visit >> http://www.frameusers.com/ for more resources and info. > > -- > Alan Litchfield MBus (Hons), MNZCS > AlphaByte > PO Box 1941, Auckland > http://www.alphabyte.co.nz > >
