At 1:39 PM -0500 10/26/2008, Ione Smith wrote:
>
>I just want to put in a good word for buy.com, in case anyone is 
>looking for references to online sources. I've ordered several times 
>from them in the past, and I've always had a good experience. They 
>usually have the cheapest prices anywhere (I

Glad you've had good experiences with them.

I have not.

Keep in mind that Buy.com carries NO inventory.  They broker 
everything to 3rd parties, apparently without much vetting.  What's 
good today may come from some other vendor tomorrow.

My first problem with buy.com was over a fairly large purchase.  The 
box arrived crushed, because it had basically no packing material in 
it.  Their response: file a claim with UPS.  But it turned out that 
they'd completely misrepresented the total value of the package, so 
UPS refused to pay.

Then there was the external HD... One small air "pillow" as packing 
material.  Again, they told me to hit up UPS.  UPS refused because 
the package was packed incorrectly.  Then Buy.com then told me to 
contact the manufacturer for a warranty replacement...  Seagate 
identified the s/n as part of the close-out bulk sale made to a 
foreign company, with no warranty.

My credit card issuing bank, when I filed the chargebacks, told me 
that complaints against buy.com were common etc.

FWIW,
- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to Low End Mac's G-Books 
list, a group for those using G3 iBooks and PowerBooks (we run a separate list 
for G4 'Books).
The list FAQ is at http://lowendmac.com/lists/g-books.html and our netiquette 
guide is at http://www.lowendmac.com/lists/netiquette.shtml
To post to this group, send email to [email protected]
To unsubscribe from this group, send email to [EMAIL PROTECTED]
For more options, visit this group at 
http://groups.google.com/group/g-books?hl=en
Low End Mac RSS feed at feed://lowendmac.com/feed.xml
-~----------~----~----~----~------~----~------~--~---

Reply via email to