First of all, I did not request or expect a backup. Secondly, I didn't 
erase anything. I trully don't understand your reasoning Andy since your 
points go way off target. If you're asking what I would expect from gmail, 
probably a registry of what happened for example, or a reasonable 
explanation. What I didn't expect was an automated canned response. 


Sábado, 12 de Abril de 2014 1:51:40 UTC+1, Andy escreveu:
>
> On Thu, Apr 10, 2014 at 3:09 PM, Francisco Azevedo <
> [email protected] <javascript:>> wrote:
>
> Today I realized I have the exact same problem, 2 months of Sent Emails 
>> are gone... February and March. Puff !
>>
>
> Take a look at your setup to see what might have made them go away.  Do 
> you access your email from a mobile device?  Do you have IMAP enabled? 
>  Does your Gmail account have Filters?  Has anyone other than you logged 
> into your account?  Did you check the Trash label (assuming that you are 
> looking for them online, and not in a separate email client program such as 
> Thunderbird, Eudora, Outlook, etc.)?  Did you change anything in early 
> February about the way you use your email?
>
> And all Gmail could say to this was: 
>>
> ...
>
>> ...  
>> After investigating, we discovered that we will not be able to 
>> successfully recover messages in this case.  
>> ...
>>
>
> In my opinion, that's not unexpected.  Gmail is a free service.  Google 
> doesn't provide backups for free users, and hoping that they would go 
> through backup media over a two month period, to hope to catch messages 
> that were accidentally deleted, is not reasonable.  If your Sent emails 
> were deleted the moment they were sent, for example, there might be no 
> record on any backup medium.
>
> Andy
>
>
>

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