That's an interesting question. I received the email with the title "Autoreply" one hour later. Yes Andy, I have many HD with backups actually, I just didn't expect I would have to backup my emails too. Of course it's not conclusive, I can assume the fault could be mine, I just highly doubt it. And since there's no proof that it's not gmail fault, I guess we'll never know.
You guys are pointing out a very good, offtopic, question. Why do you guys think that, because gmail offers a free service, it doesn't need to offer proper support? Following your reasoning, because it's a free service, gmail shouldn't have to offer any kind of security, or any other feature for that matter. "Don't expect anything because it's free" is not a good argument. Sábado, 12 de Abril de 2014 20:23:59 UTC+1, Andy escreveu: > > On Sat, Apr 12, 2014 at 12:31 PM, Francisco Azevedo < > [email protected] <javascript:>> wrote: > > .. >> . Assuming the problem was created by the user is an easy answer. While >> some times (maybe many times) this could be true, assuming it so quickly >> doesn't seem proper. >> > > How long was it between your inquiry and Google's response? > > I didn't see anything in their response that concluded what the reason > was. All they said was that they would not be able to recover your missing > messages. Which I think means, they won't assign someone to comb through > their backup media, find the ones that include your account's storage, > restore to temporary storage space, then go through the messages to find > the ones you were missing, and merge them back into the database for your > account. > > Have you ever needed to restore even one file from your own backup tapes > or discs (assuming you run backups)? Now multiply that by a few million. > > If this were Google Apps and you were paying for it, maybe then there > would be an expectation of service. But not when you get it for free. > > If it is is a problem seen regularly by Gmail customers, then probably > Google is trying to find and fix it. > > I understand you "checked everything" but that's not conclusive. No > offense intended. It's just that the human factor is the biggest variable > in the picture and none of us is infallible. > > Andy > > > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
