Hey Andy, btw sorry I seemed to skip the first part of your text, I did check everything and found no reason for what happened. I'd say the chance that gmail had some kind of issue wouldn't be far-fetched. As for the second part, being a free service and not having backups is not a reason to not even investigate a possible issue and sending a quick canned reply. Assuming the problem was created by the user is an easy answer. While some times (maybe many times) this could be true, assuming it so quickly doesn't seem proper.
Sábado, 12 de Abril de 2014 1:51:40 UTC+1, Andy escreveu: > > On Thu, Apr 10, 2014 at 3:09 PM, Francisco Azevedo < > [email protected] <javascript:>> wrote: > > Today I realized I have the exact same problem, 2 months of Sent Emails >> are gone... February and March. Puff ! >> > > Take a look at your setup to see what might have made them go away. Do > you access your email from a mobile device? Do you have IMAP enabled? > Does your Gmail account have Filters? Has anyone other than you logged > into your account? Did you check the Trash label (assuming that you are > looking for them online, and not in a separate email client program such as > Thunderbird, Eudora, Outlook, etc.)? Did you change anything in early > February about the way you use your email? > > And all Gmail could say to this was: >> > ... > >> ... >> After investigating, we discovered that we will not be able to >> successfully recover messages in this case. >> ... >> > > In my opinion, that's not unexpected. Gmail is a free service. Google > doesn't provide backups for free users, and hoping that they would go > through backup media over a two month period, to hope to catch messages > that were accidentally deleted, is not reasonable. If your Sent emails > were deleted the moment they were sent, for example, there might be no > record on any backup medium. > > Andy > > > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
