I have an idea, please read on ;) This idea more than illustrates there being a hole in GAE's support of the little guy. It also points to a possible solution that GAE team should consider and adopt. What GAE could and should consider is some form of pooled support for small groups of small users - where the group itself acts as first support line for filtering out the noise, such that real issues is what gets to the GAE team. Since even the GAE team claims that the fee is to cover the costs, there is still likely the problem of valuable and limited GAE resources being wasted by support subscribers because they can afford to and not because their issues are the ones that best utilize those precious GAE resources. In that sense, requestes from a well filtered source should be handled free, without any charges - sort of like they are handled on this group. Just imagine if this group managed to organize itself better and where it passed onto GAE team only those requests that it could not answer within the group. Imagine how more productive and how more valuable the whole experience would be.
On Nov 21, 12:27 pm, Andrius A <[email protected]> wrote: > hosting applications under premier account for are big community would not > work, as it would be difficult to calculate the usage separtly, but I am > thinking more about getting various issues resolved and questions answered. > we could have a small organization and use premier account for education > and testing our apps and limit it to 20-30 members? so we could all have a > copy of our application running and use it for support? > > On 21 November 2011 17:16, Barry Hunter <[email protected]> wrote: > > > > > > > > > I dont see how its going to work. Everyones apps would need to be > > under the same 'Google Apps Account' > > > There can only be two 'contacts'. So few people would have to be the > > point of contact for all requests - another bottleneck/SPOF into the > > 'system' > > > All billing for all the apps would go to one person (by invoice). Who > > would then have to collect payment from all the partipating > > developers. > > > Pretty sure somewhere that there is a limit ot the number of requests > > per month. A shared system will quickly burn though its 'quota' > > > ... and Google would notice pretty quickly, and almost certainly look > > unfavorably on the 'abuse' of the system. > > > On Mon, Nov 21, 2011 at 5:04 PM, Andrius A <[email protected]> wrote: > > > As you know we all have problems with GAE, lots of issues and unanswered > > > questions and Premier Account costs a lot for a single developers or > > > startups. > > > What about if we create a independent GAE Developers Organization and > > open a > > > single Premier Account? In such a way we could split the cost and have > > our > > > issues/questions prioritized and use collective power to push things > > > forward. > > > Let me know who is up for it?! > > > Regards, > > > Andrius > > > > -- > > > You received this message because you are subscribed to the Google Groups > > > "Google App Engine" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > > > [email protected]. > > > For more options, visit this group at > > >http://groups.google.com/group/google-appengine?hl=en. > > > -- > > You received this message because you are subscribed to the Google Groups > > "Google App Engine" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > >http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
