On Nov 23, 5:33 pm, "Brandon Wirtz" <[email protected]> wrote:
> I think you are looking at support the wrong way.  Google/Greg can correct
> me if I'm wrong... but The $500 a month is to get support for GAE "ISSUES"
> not "Development Issues".

Just because I am in the development phase does not mean I can't have
"GAE ISSUES". It turned out there was a problem with some internal
setting in my account that prevented me from creating new
applications.  Ikai Lan just did some behind the scenes magic a few
minutes ago and fixed the problem. This was not a development issue.
No one outside Google could have helped me.  Luckily Ikai took pity on
this freeloader and solved the problem, for which I am eternally
grateful.

> If you don't have an app then you don't really have "Support" issues. You
> have "Dev issues".

I have 2 apps that I am developing. I needed to migrate to HDR by
creating a third app. But that was broken so I had a "GAE Support"
issue.

>  I don't think even with Nick and Greg and Ikai being
> great guys that they are going to write your code for you.

Of course not. I would never expect that. I prefer to RTFM when I have
development questions.

Thanks Ikai for fixing that problem in my GAE account. I don't know
what you did but I am back in business.

Phil

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