I hope it is understood that I was not intending to criticize either GW Micro or Window Eyes itself with my original post, I simply wanted to convey some observations to developers as well as hopefully get some feedback on some fixes. You will notice that in my original post I did categorize my feedback in to headings which indicated what behavior was observed with which program and specifically which versions. I switched to Window Eyes knowing that there would be differences from what I'm used to and knowing that there might be less support available for it, however I do believe that the way it is designed speaks well for the future. I believe in it's far less restrictive licensing and its general stability have some definite advantages. I also know that its new app development capabilities give far more flexability for development, having scripted for a competitor. I am not ready to script for Window Eyes but I know enough to like what I see. However if I do find issues I will report them here as perhaps they've never been reported before. I am not trying to be negative, and I don't really care what browser I use so long as I can browse. I typically used IE because I was used to it, but I've had Firefox for a long time as well, as a backup and for the use of WebVism. Now I'm using Firefox because IE kept hanging when I try to open it, and at best I can only conclude that this is some interaction between IE and Window Eyes as it has never happened before and doesn't seem to happen when I switch over to other competitors, so I figured it'd definitely something that should be reported, especially since I'd like to know if there's a resolution for it. Though yes I definitely want to find some answer to how to work around Google's really annoying auto-complete thing it uses. A really simple solution I would think would be to make a simple app which pops up with a box to type in text with an OK and Cancel button, and when the user presses enter that text it then either pasted in to the web page edit box or placed on the Windows clipboard so that it can be pasted. But I lack the knowledge to write this at this current time myself. I was unaware that the current browsing mode was three years old and believe me, other screen readers have issues with their software in other areas as well. Overall I'm quite pleased with Window Eyes and definitely have much to learn about the product, though certainly I'm not finding the learning process difficult. Again if anyone has any suggestions on how to work around the issues I raised in my first post I'd love to hear them. Especially the thing about IE hanging and not being responsive when it first opens, if I could work around that I'd be more than happy to just use it until they work out whatever htey have to work out. And yes I'm using IE8 and I have reset it and done all those typical things.
    Cory


On 12/06/2011 9:55 PM, Juan Gonzalez wrote:
he is just having his problem with fire fox when IE is working. that was the point I was trying to make

Juan Gonzalez
Need training at an affordable price?
Visit www.BlindAccessTraining.com <http://www.BlindAccessTraining.com> to learn how to use Window-eyes, JAWS, and NVDA. You can also learn how to make your own web site when you click on the web design link.

*From:* net bat <mailto:[email protected]>
*Sent:* Sunday, June 12, 2011 6:53 PM
*To:* Juan Gonzalez <mailto:[email protected]>
*Subject:* Re: A bit of a rant (was Re: Observations with Window Eyes and Web Browsing)

*yeah, but without a browse mode rewrite which has been promised for 3 years no browser will work right.*

    ----- Original Message -----
    *From:* Juan Gonzalez <mailto:[email protected]>
    *To:* Jacob Schmude <mailto:[email protected]> ; GW-Micro
    <mailto:[email protected]>
    *Sent:* Sunday, June 12, 2011 8:47 PM
    *Subject:* Re: A bit of a rant (was Re: Observations with Window
    Eyes and Web Browsing)

    I know that I will regret this, but you need to stop and think
    about what you are saying. lets take apple as an example. there
    voice over only provides speech for one browser. you have no
    choices. GW and other windows screen readers are trying to give
    you choices so your not stuck with one browser. Now apple only
    having to work with one browser still has problems. now try to
    support two browsers and try to add more on the list. we should be
    glad that GW and other screen readers have given us choices. GW is
    working hard to gives something that will work instead of putting
    something that can support it and not work correctly. do you want
    to use up all your free upgrades and then have them charge for the
    real fix? I rather them come out with fixes and be free upgrades
    but that is a different story. Just give them time and let them do
    it right.

    Juan Gonzalez
    Need training at an affordable price?
    Visit www.BlindAccessTraining.com
    <http://www.BlindAccessTraining.com> to learn how to use
    Window-eyes, JAWS, and NVDA.
    You can also learn how to make your own web site when you click on
    the web design link.

    *From:* Jacob Schmude <mailto:[email protected]>
    *Sent:* Sunday, June 12, 2011 6:35 PM
    *To:* [email protected] <mailto:[email protected]>
    *Subject:* Re: A bit of a rant (was Re: Observations with Window
    Eyes and Web Browsing)

    And why bother with that when other products just work? Again,
    what about pages where no alternative exists? I'm not necessarily
    intending to raise problems with specific web sites, but merely to
    provide examples. A lot of pages that have no alternative are
    internal or else private (bank web pages for example) so I can't
    exactly give them as examples. You can suggest all the
    alternatives you'd like, but when I hit a page that doesn't have
    one, I'm still left with the bug and no workaround where
    window-eyes is concerned.
    Still, I'm glad one of my objectives has been achieved: to spark a
    large discussion out in the open where it is much harder to
    ignore. Support requests and bug reports can be filed away, but
    it's more difficult to do that with list discussions as, even if
    the discussion is removed from the archives, those who participate
    will remember and know that it was deleted. I have a certain
    amount of loyalty to GW Micro, if I didn't I'd just ignore
    Window-Eyes' deficiencies and leave it at that. Sometimes, things
    must be dragged out no matter how unpleasant, and I think this is
    long past due. The web is important, more so today than ever
    before, and if we as blind people expect to keep up then we need
    to make sure the products on which we rely are able to do so with
    us. I am not willing to be relegated to the 90's where we needed
    text-only web pages because our screen readers couldn't keep up.
    I've been there before, and I'm not going back.

    On 6/12/2011 20:25, Juan Gonzalez wrote:
    as far as youtube is concerned there is an accessible version and
    you can find the link at blindaccesstraining.com under the
    helpful resources

    Juan Gonzalez
    Need training at an affordable price?
    Visit www.BlindAccessTraining.com
    <http://www.BlindAccessTraining.com> to learn how to use
    Window-eyes, JAWS, and NVDA.
    You can also learn how to make your own web site when you click
    on the web design link.

    *From:* Jacob Schmude <mailto:[email protected]>
    *Sent:* Sunday, June 12, 2011 6:21 PM
    *To:* [email protected] <mailto:[email protected]>
    *Subject:* Re: A bit of a rant (was Re: Observations with Window
    Eyes and Web Browsing)

    Doublas,
    Do you really think I haven't tried all of that? The mouse keys
    don't work for those links, not in Firefox. They do in IE, but
    that particular problem has only ever appeared in Firefox. Google
    was an *example*. Yes, you can use labs.google.com, but what am I
    supposed to do on Youtube? On Paypal? Wikipedia or other Wikis?
    How about specialized pages that I have to work with that have no
    alternative? I don't have the time to go looking for workarounds
    anymore. It would be one thing if these were general workarounds
    that all screen reader users needed to do, but they're not, and
    when the choice is find a workaround for almost everything I need
    to do or switch screen readers, it's not much of a choice. I have
    used window-eyes for nearly 10 years, so please give me credit
    that I've tried the obvious... over and over again. I like a lot
    about Window-Eyes, but in the past few versions, the bugs have
    just become more of a problem than the features can offset. I'll
    take a few less bling and a bit more work, thanks.



    On 6/12/2011 18:12, douglas rudolph wrote:
    hey man, uhhh, i really don't know where to start. you don't
    know how to work around these issues obviously, very simple
    fixes i might add.. your google problem use
    labs.google.com/accible, or google.com/custom, and your links
    that dont' show as links such as on facebook with the status,
    link, photo, video, etc, use your mouse simulation keys... easy fix
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    Douglas Rudolph
    Tel: 1306-565-2056
    Cell: 1306-209-2823
    Email: [email protected] <mailto:[email protected]>

        ----- Original Message -----
        *From:* Jacob Schmude <mailto:[email protected]>
        *To:* [email protected] <mailto:[email protected]>
        *Sent:* Sunday, June 12, 2011 7:03 PM
        *Subject:* A bit of a rant (was Re: Observations with Window
        Eyes and Web Browsing)

        Hi
        ** Warning: Begin a sort of rant **
        Unfortunately, the Firefox issues have been in Window-Eyes
        for years. Essentially, dynamic content causes the entire
        page to be refreshed. Google's edit field causes the page to
        change as you type in order for it to suggest search
        results, and this triggers window-eyes' page reload
        behavior. We have been promised a fix for this for years and
        have never gotten it and, while I don't know about anyone
        else, I'm losing my patience with window-eyes on the web
        with Firefox in particular, but with IE as well.
        Window-Eyes' support for Firefox is a joke. Standard
        elements such as onclicks are not identified (most other
        screen readers call these clickables), image links are not
        identified as links, reviewing edited text doesn't work, the
        auto completion and history list in the address bar do not
        work properly (they briefly flash in Braille but never
        speak), flash within Firefox is not accessible, mouseOvers
        and other dynamic content do not update the buffer or when
        they do you are thrown to the top, and I could go on. These
        are things we've been promised fixes for, and what do we
        get? New whiz-bang features with old bugs. Internet Explorer
        9 is not much better (GW, did you even test IE9 at all?).
        Dynamic pages with hidden elements are not properly rendered
        (the hidden elements are shown when they should not be, have
        a look at Gmail or Google Voice's pages for that one), There
        are random headings and lists with 0 items inserted
        everywhere while real headings are not identified
        (blindbargains.com for that last), entering text in forms
        somehow fails to allow all typed characters through (I'm a
        fast typist). Each and every one of these problems I've
        listed, the free screen reader NVDA has overcome (most of
        these it never exhibited at all). Jaws, that other screen
        reader, isn't far behind and Baum's Cobra doesn't have these
        troubles either. Quite frankly, given the importance of the
        internet, this is unacceptable and, as a Window-Eyes
        customer for years, I feel more than a little cheated. To
        GW: Don't follow FS down the path of release release release
        but don't fix. I don't care if it takes two years for a new
        version, as long as that new version of Window-Eyes works to
        the best of your abilities. This is not the best and, if
        you're going to brag about your IE9 support, you'd better
        make blasted sure it works as advertised. The 7.5 release
        only had one beta cycle. One. Let's look at this honestly
        for a second, no marketing, no pr. What does 7.5 offer over
        7.2 that is worth paying $175 for? A new set file format?
        Not worth that much. A few new scripting functions? Again,
        not worth that. Cascading settings (a nice feature and long
        overdue, but worth $175?). A rename of scripts to app (boy,
        that must've taken a lot of effort there). Meanwhile, long
        standing bugs go unfixed, and the web is just one area. I
        could go on but, these days, I'm not sure that GW Micro
        really care. I can't tell off the top of my head exactly how
        much I've put into window-eyes over the years since I've
        owned it, and I'm now using NVDA instead because it's less
        buggy and actually allows me to get real work done. That's
        just not acceptable QA in my book, and I can't in good
        conscience put my hard-earned cash behind a product with
        this many problems. I apologize for the harshness, but I've
        reported many of these within the past several years and
        have never seen one fix. Perhaps a little harshness will get
        my point across a bit better. I leave that up to you, GW Micro.

        ** end rant **
        I've never seen the IE8 hanging issue but I'm well familiar
        with the rest of the problems you're having. You're not alone.

        On 6/12/2011 14:58, Cory Martin wrote:
            Hello,
            Just wanted to report a couple of issues that I've
        noticed with Window Eyes with web browsing:

            With Internet Explorer version 8:
            Firstly there seem to be issues with Google,
        specifically after doing a search, for some reason browse
        mode doesn't come back on.  It can be enabled with the
        usual command, however it's the only site which doesn't
        seem to bring browse mode back on after entering a search
        string.
            More difficult to identify however is a strange issue
        which seems to affect Internet Explorer where when the
        browser is first opened it just hangs, yet opening a second
        instance of it may work just fine.  I've tried resetting it
        in the advanced tab under internet options, as well as
        using C-Cleaner to remove extra files, as well as clearing
        personal data.  The issue persists, yet with other screen
        readers it doesn't seem to happen.  This does not seem to
        be a problem with Firefox.

            With Mozilla Firefox latest version:
            I switched to Firefox full time after having the
        unsolvable hanging problem with Internet Explorer.  However
        with Firefox, there seems to be issues with staying in
        forms for entering text.  For example if I'm trying to
        enter a word in to Google it keeps dropping me back in to
        browse mode every time I press the space bar.  I've had to
        use notepad to type out my search string and then paste it
        in to the browser.  I'm not sure which is more annoying.

            With either browser:
            When trying to arrow arrow around in edit boxes on web
        pages in both Internet Explorer or Firefox, Window Eyes
        just makes a ding sound when trying to review text
        entered.  It is necessary to drop back in to browse mode to
        review what's been entered and then re-enter the edit box
        and re-position the cursor to where one wants to correct
        something based on best guess, or by cutting the text to
        notepad and editing it there.

            Does anyone have any experience with these problems to
        either confirm or deny them?  Also and more importantly,
        does anyone know of work-arounds to these issues?

            Thanks,
            Cory
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