I have to admit....I feel more loyal to Apple than I do to any other brand on earth - just after one experience like the one below. I have never felt any loyalty to any pc manufacturer. Apple knows how to create customer loyalty.
Sent from my iPad 2 On Dec 9, 2011, at 4:26 PM, John Steinbruner <[email protected]> wrote: > Apple = Best customer service ever....... > > 2 quick stories....... > > Mine: > Bought my first Apple, a 24" iMac, on a Saturday. Took it home, up and > running in 10 minutes like normal for Apple, played with it all day Sat and > Sun. Sweet. > > Went to work Monday and saw notices from Cnet, PCMag, ZDNet, etc, that Apple > just released new iMac's that day. Intel Core2 Duo processors, more memory, > larger HD's, etc. > > Kinda thought and stewed all day, then called the manager at the store where > I bought mine, and asked, (politely of course), "Why didn't they tell me on > Sat when I bought mine that new ones were coming out in 2 days?" Seems Apple > does not tell them ahead of time so the sales associates don't mess up > sales... > > Anyhow, he says "No problem, bring it back and we'll give you one of the new > ones. > > So I did, they did, and all was cool. Faster CPU, twice the memory, larger > HD, new video, etc... same price. > > Would IBM, Dell, HP, etc ever do that? > > So now I have that 24" iMac and 2 Unibody MacBook Pros, a 13 and a 15 inch... > > My cousin: > Pro photographer, used his MacBook G4 everyday for 3 years when the video > suddenly went out. > > Long out of warranty, but he took it down wanting to pay to have it repaired. > Turns out that parts were no longer to be had for those older G4's. > > Apple then gave him a brand new 15" Unibody MacBook Pro just because they > could not repair his old one!!!!!!!!! All he had to pay was a 100 bucks cause > he wanted the matte screen update. > > Is it any wonder he and I are Mac users? > > -- > JRS > [email protected] > > Facts do not cease to exist just > because they are ignored. > > > > On Dec 9, 2011, at 12:43 AM, Zulfiqar Naushad wrote: > >> I agree with this. Get the MacBook pro. >> >> Sent from my iPhone >> >> On Dec 9, 2011, at 9:23 AM, John R Steinbruner <[email protected]> wrote: >> >>> Apple MacBook Pro.. :) >>> >>> http://www.apple.com/macbookpro/ >>> >>> >>> On Dec 8, 2011, at 4:10 PM, Gary Udstrand wrote: >>> >>>> I am in the market for a laptop, something in the 15" range. Laptop will >>>> be used for general purpose stuff around the house, some gaming and >>>> photo/video in a pinch. Not looking for an ultra portable or anything >>>> like that, would like decent battery life and hopefully be ~5-6 pounds, i5 >>>> processor (2nd gen). Been looking at Dell, Asus, HP, Lenovo and Acer. >>>> Too many choices! Any recommendations? Specific model or just a brand >>>> or two I should focus my efforts upon. >>>> >>>> Oh, >>>> >>>> -- >>>> Gary >>>> http://www.twigsandtracks.com >>>> Twigs snap and tracks fade, a photograph reacquaints >>>> Twigs and Tracks Blog: Painted >>>> Falls<http://blog.twigsandtracks.com/2011/06/25/painted-falls/?utm_source=rss&utm_medium=rss&utm_campaign=painted-falls> >>> >>> >>> -- >>> JRS >>> [email protected] >>> >>> Facts do not cease to exist just >>> because they are ignored. >>> >
