To you 'fanboys' defending valves lack of product documentation - Through valves complacency you've basically been conditioned to think this is normal, as a web developer i can assure you this is NOT how products are rolled out.
When companies release a product, it is industry standard to release full product support and documentation. When we release a new module for our in house content management system, this is what we do, and heres why we do it: 1) It cuts support requests drastically 2) it shows the customer that the comapny they are dealing with are professionals they can rely on. 3) it generates trust and repeat business. If i were to build an app or website for a client, do you think it would be ok to just tell them 'there it is - work it out for yourselves and if you can, chuck up some stuff on a wiki and let others know' Rubbish - i wouldnt last 5 mins. I mean, look at the sv_steam_group_exclusive 2 thread! It was conjecture, but as no reliable documentation was involved, you had admins actually trying exclusive 2 thinking it was concrete. This is NOT how you roll out new products. _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds

