To you 'fanboys' defending valves lack of product documentation -

Through valves complacency you've basically been conditioned to think this
is normal, as a web developer i can assure you this is NOT how products are
rolled out.

When companies release a product, it is industry standard to release full
product support and documentation.

When we release a new module for our in house content management system,
this is what we do, and heres why we do it:

1) It cuts support requests drastically

2) it shows the customer that the comapny they are dealing with are
professionals they can rely on.

3) it generates trust and repeat business.

If i were to build an app or website for a client, do you think it would be
ok to just tell them 'there it is - work it out for yourselves and if you
can, chuck up some stuff on a wiki and let others know'

Rubbish - i wouldnt last 5 mins.

I mean, look at the sv_steam_group_exclusive 2 thread!  It was conjecture,
but as no reliable documentation was involved, you had admins actually
trying exclusive 2 thinking it was concrete.

This is NOT how you roll out new products.
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