I've been at this for 10 years at least, starting with LMCTF on Quake 2.

Compare valve's documentation to any of the quake releases. All relevant CVARs 
were documented *SOMEWHERE* when it was released, usually with the dedicated 
server package. Some on idsoftware's website. They included various configs for 
different game modes.

Look at COD4. Out of the box, the standard config for a ranked server lists all 
the cvars and what they do. You could put up a ranked server in 10 minutes.

I've seen better documentation come from mod developers than this. It's 
inexcusable, and it's totally not what I would expect from a company like 
valve. Dissent is EXACTLY what valve needs to break this habit.



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matthew Gottlieb
Sent: Tuesday, November 25, 2008 6:58 PM
To: Half-Life dedicated Win32 server mailing list
Subject: Re: [hlds] How about some server instructions and server.cfg files?

How long have you been working with dedicated server?
No company his implemented a huge support system and documentation that
people seem to be begging for.

While I understand that documentation would help, just deal with it.  This
listserv and SRCDS.com and other sites are working together as a community.

Yes, it's bad.  Yes, it's hard.  But yelling that valve is some type of
devil is just wrong.

~ Matt

On Tue, Nov 25, 2008 at 5:50 PM, Patrick Shelley <[EMAIL PROTECTED]>wrote:

> To you 'fanboys' defending valves lack of product documentation -
>
> Through valves complacency you've basically been conditioned to think this
> is normal, as a web developer i can assure you this is NOT how products are
> rolled out.
>
> When companies release a product, it is industry standard to release full
> product support and documentation.
>
> When we release a new module for our in house content management system,
> this is what we do, and heres why we do it:
>
> 1) It cuts support requests drastically
>
> 2) it shows the customer that the comapny they are dealing with are
> professionals they can rely on.
>
> 3) it generates trust and repeat business.
>
> If i were to build an app or website for a client, do you think it would be
> ok to just tell them 'there it is - work it out for yourselves and if you
> can, chuck up some stuff on a wiki and let others know'
>
> Rubbish - i wouldnt last 5 mins.
>
> I mean, look at the sv_steam_group_exclusive 2 thread!  It was conjecture,
> but as no reliable documentation was involved, you had admins actually
> trying exclusive 2 thinking it was concrete.
>
> This is NOT how you roll out new products.
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