>It turned out our contract with our service provider did not allow for the testing back-ups.
>And, even though it's a best practice, if you don't pay for it, you don't get it. >An application problem, followed by a procedural problem still happens. I completely understand, but those aren't problems (at least not in any technical sense). Quite frankly, if they don't pay for it, they deserve everything that happens to them. >From the top comment, I can't even begin to imagine how such a contract is negotiated. It's worse than amateur hour. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html