On Jan 6, 2007, at 1:50 PM, Jeffrey D. Smith wrote:
----------SNIP------------
/snip/
In a past life, I was stuck on the help desk, and every programmer
knew
where it was. Everytime they brought me a steaming hot dump fresh off
the printer and plopped it on my desk, I picked it up and handed it
back to them. I explained, "I don't see any pencil marks on this dump
and no attempt by you to figure out what happened to YOUR program.
Until
I see a serious effort on your part, don't expect me or any other help
desk person to assist you on debugging YOUR program." Then I point
them
at the appropriate manuals, messages, codes, etc. and wish them the
best of luck.
-------------SNIP---------------
Jeff I had a similar experience with a programmer or 2. In one case
the programmer got an S0C7.
He said "since it was an System 0C7 it was a systems issue.
I was rather young at the time but I showed him the door rather
quickly and complained to his manager.
Ed
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