Do you have hardware support? If so, I would have them come onsite and see if the robot needs to be "taught"
Lizette > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] On > Behalf Of Arun Prasad Chinnadurai > Sent: Wednesday, October 15, 2014 6:44 AM > To: [email protected] > Subject: Issue with TS3500 Tape Library. > > Greetings to all ! > > On our site we have installed a new TS3500 tape library. When we submit a backup > job, the robot inside the library is not picking up the tape using the barcodes (As of > now, we are manually moving the tapes to the drive). Also the drive is not ejecting > the tape out(moving it to empty slot) after a successful read/write operation. > > What could be the problem here ? > > FYKI : We are using 3592 JB tapes and the VOLSER reporting on the tape library is > configured to 6 digits. All the tapes are initialized with six digit VOLSER. > > > Thanks, > Arun Chinnadurai > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
