Arun Prasad Chinnadurai wrote: >We do have a hardware support. Even they couldn't figure out the issue :(
Weird. I would drop them as fast as I can. I hope you have a penalty clause to teach them a [financial] lesson or two. Ok, lets see what you wrote: >When we submit a backup job, the robot inside the library is not picking up >the tape using the barcodes Do you have any messages on the robot system itself, or on robot arm or on your z/OS console? I don't know if any z/OS address space is monitoring the robot, but do you see any messages? Are the mechanics moving at all? Or did they disabled the robot because you failed to pay them? Alternatively, do you have any tape management system? Could that system failed to communicate with your robot? >(As of now, we are manually moving the tapes to the drive). With the robot arm powered on and safety checks disabled? That is life threatening! >Also the drive is not ejecting the tape out(moving it to empty slot) after a >successful read/write operation. Hardware issue. Back to square one - back to your robot vendor. Groete / Greetings Elardus Engelbrecht ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
