Supposing they have been configured and defined correctly to the system(s).
Kees. -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of Lizette Koehler Sent: Thursday, October 16, 2014 13:02 To: [email protected] Subject: Re: Issue with TS3500 Tape Library. If you have hardware support and they have a problem with diagnosis, then you need to get them to work harder. If necessary, they should contact IBM hardware support (they should pay any costs, not you) on this issue. Sometimes it is firmware or microcode, sometimes the computers in the drives need to be re-taught their job. My IBM CEs had to do this multiple times on my drives. If you do not have CBR messages in SYSLOG and there are no messages on the log for the TS3500s, then there is something very wrong with the hardware. Lizette > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] > On Behalf Of Arun Prasad Chinnadurai > Sent: Thursday, October 16, 2014 2:46 AM > To: [email protected] > Subject: Re: Issue with TS3500 Tape Library. > > Hi Lizette, > > We do have a hardware support. > Even they couldn't figure out the issue :( > > Thanks, > Arun Chinnadurai > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] > On Behalf Of Lizette Koehler > Sent: Wednesday, October 15, 2014 8:06 PM > To: [email protected] > Subject: Re: Issue with TS3500 Tape Library. > > Do you have hardware support? If so, I would have them come onsite > and see if > the robot needs to be "taught" > > Lizette > > > > -----Original Message----- > > From: IBM Mainframe Discussion List > > [mailto:[email protected]] On Behalf Of Arun Prasad > > Chinnadurai > > Sent: Wednesday, October 15, 2014 6:44 AM > > To: [email protected] > > Subject: Issue with TS3500 Tape Library. > > > > Greetings to all ! > > > > On our site we have installed a new TS3500 tape library. When we > > submit a > backup > > job, the robot inside the library is not picking up the tape using > > the > barcodes (As of > > now, we are manually moving the tapes to the drive). Also the drive > > is not > ejecting > > the tape out(moving it to empty slot) after a successful read/write > operation. > > > > What could be the problem here ? > > > > FYKI : We are using 3592 JB tapes and the VOLSER reporting on the > > tape > library is > > configured to 6 digits. All the tapes are initialized with six digit > VOLSER. > > > > > > Thanks, > > Arun Chinnadurai > > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ******************************************************** For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential and privileged material intended for the addressee only. If you are not the addressee, you are notified that no part of the e-mail or any attachment may be disclosed, copied or distributed, and that any other action related to this e-mail or attachment is strictly prohibited, and may be unlawful. If you have received this e-mail by error, please notify the sender immediately by return e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), its subsidiaries and/or its employees shall not be liable for the incorrect or incomplete transmission of this e-mail or any attachments, nor responsible for any delay in receipt. Koninklijke Luchtvaart Maatschappij N.V. (also known as KLM Royal Dutch Airlines) is registered in Amstelveen, The Netherlands, with registered number 33014286 ******************************************************** ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
