Caveat:  insert Daily Digest delay here...

As mentioned before, problem one (not picking tapes) likely indicates the 
library has not been through an "Inventory" cycle where it scans all the slots 
in the library. [1]  Likewise, problem two is probably related to the same 
since, without doing an inventory, the library doesn't where to put the tape 
after it's done.  "You inserted it, *you* put it back."

We suspect, after observation of our new library last year, that the library 
might use a "lazy" algorithm regarding tape ejects.  Ours appeared to leave the 
tape in place until another action was required.  Perhaps, some smart, hardware 
programmer figured, if a tape was used once, its probability of reuse in the 
near future is likely high.

[1]  on our 3494, you could look-up any volSer - using * wildcard - to find 
their physical location in the library.  If you have access, you might try the 
same on the T3500.  I'll bet the result set will be empty.  Don't know if ISMF 
(=L3.2.3) will provide a similar confirmation.

-------->  signature = 6 lines follows  <--------
Neil Duffee, Joe Sysprog, uOttawa, Ottawa, Ont, Canada
telephone:1 613 562 5800 x4585                  fax:1 613 562 5161
mailto:NDuffee of uOttawa.ca     http:/ /aix1.uOttawa.ca/ ~nduffee
"How *do* you plan for something like that?"  Guardian Bob, Reboot
"For every action, there is an equal and opposite criticism."
"Systems Programming: Guilty, until proven innocent"  John Norgauer 2004


-----Original Message-----
From: Arun Prasad Chinnadurai [mailto:[email protected]] 
Sent: October 15, 2014 09:44
Subject: Issue with TS3500 Tape Library.

On our site we have installed a new TS3500 tape library. When we submit a 
backup job, the robot inside the library is not picking up the tape using the 
barcodes (As of now, we are manually moving the tapes to the drive). Also the 
drive is not ejecting the tape out(moving it to empty slot) after a successful 
read/write operation.

What could be the problem here ?

FYKI : We are using 3592 JB tapes and the VOLSER reporting on the tape library 
is configured to 6 digits. All the tapes are initialized with six digit VOLSER.

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