I agree Matt! _____
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Friday, July 18, 2008 12:40 PM To: [email protected] Subject: Re: [IMail Forum] New Bugs in 10.01 Just to clarify. My point is that this is the IMail list operated by Ipswitch. There are many boards out there for sharing information on competing products, but it is inappropriate to tell others on this list to leave the product for which this list is about. Think about it this way... How would you like it if you ran a listserv for your business and people posted not just complaints, but effectively solicitations for other competing products or solutions. Would that be appropriate for your list? Would that serve your current customers well? That's not to say that all such discussion should be avoided, but I believe that it should be kept to what is constructive. All IMO of course, and that's the last I will say about it. Matt Greg Taylor wrote: I like hearing the additional information as well... without competition products are left to turn stale and old... I wish I would have known about some other alternatives (i.e. smartermail) before purchasing iMail. Keep the info flowing guys... that's what the internet is all about! Steve Guluk wrote: I appreciate the information on competing products. Screening out all our options and other peoples experiences with other products seems counter productive to the nature of us sharing useful information. I know sometimes people don't want to hear there may be a better way but just ignore it, rather than chase off someone that giving up info on options that effect us all. Regards, Steve Guluk SGDesign (949) 661-9333 On Jul 17, 2008, at 9:05 PM, Matt wrote: This isn't directed at just Travis, so it's not that I'm singling you out. IMO, posting on the IMail board about moving to SmarterMail is a form of trolling. It is not helpful to the community as a whole to here things that are unconstructive and even destructive to the future of IMail. I'm no Ipswitch fanboy myself, and in the past they did plenty of harm to their reputation through their actions. Their product is generally very solid outside of webmail issues where they got caught up in the whole DHTML craze only to find browser compatibility was a huge PITA. Their biggest downfall was probably the price increase which followed trying to exit the market. Someone at one point over there clearly thought that they were going to compete with groupware, and they lost out on the hosting provider market in the process. From the customer perspective, they probably couldn't move fast enough back towards what some of us want or expect, but it's not like they aren't trying at all. I think that sort of dialog is helpful rather than being unconstructive or destructive. So if you moved on to SmarterMail, maybe consider unsubscribing from the list, or at least think twice about telling others to move when posting on this list. Matt This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator.
