Just to clarify. My point is that this is the IMail list operated by
Ipswitch. There are many boards out there for sharing information on
competing products, but it is inappropriate to tell others on this list
to leave the product for which this list is about. Think about it this
way... How would you like it if you ran a listserv for your business
and people posted not just complaints, but effectively solicitations for
other competing products or solutions. Would that be appropriate for
your list? Would that serve your current customers well? That's not to
say that all such discussion should be avoided, but I believe that it
should be kept to what is constructive. All IMO of course, and that's
the last I will say about it.
Matt
Greg Taylor wrote:
I like hearing the additional information as well... without
competition products are left to turn stale and old... I wish I would
have known about some other alternatives (i.e. smartermail) before
purchasing iMail.
Keep the info flowing guys... that's what the internet is all about!
Steve Guluk wrote:
I appreciate the information on competing products.
Screening out all our options and other peoples experiences with
other products seems counter productive to the nature of us sharing
useful information.
I know sometimes people don't want to hear there may be a better way
but just ignore it, rather than chase off someone that giving up info
on options that effect us all.
Regards,
*Steve Guluk*
SGDesign
(949) 661-9333
On Jul 17, 2008, at 9:05 PM, Matt wrote:
This isn't directed at just Travis, so it's not that I'm singling
you out.
IMO, posting on the IMail board about moving to SmarterMail is a
form of trolling. It is not helpful to the community as a whole to
here things that are unconstructive and even destructive to the
future of IMail.
I'm no Ipswitch fanboy myself, and in the past they did plenty of
harm to their reputation through their actions. Their product is
generally very solid outside of webmail issues where they got caught
up in the whole DHTML craze only to find browser compatibility was a
huge PITA. Their biggest downfall was probably the price increase
which followed trying to exit the market. Someone at one point over
there clearly thought that they were going to compete with
groupware, and they lost out on the hosting provider market in the
process. From the customer perspective, they probably couldn't move
fast enough back towards what some of us want or expect, but it's
not like they aren't trying at all. I think that sort of dialog is
helpful rather than being unconstructive or destructive.
So if you moved on to SmarterMail, maybe consider unsubscribing from
the list, or at least think twice about telling others to move when
posting on this list.
Matt
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