Not sure what you're trying to say here. There's no problem resolving
the name (smtp.wcox.com). They can, when they are having the problem,
drop to a command prompt and ping/tracert without problem. But, they
cannot 'telnet smtp.wcox.com 25' - get a timeout with that also.
Chris Stone, MCSE
WebConnects, Inc.
email: [EMAIL PROTECTED]
web: http://www.wcox.com
-----Original Message-----
From: Fidel Udo-Utun [mailto:[EMAIL PROTECTED]]
Sent: Monday, April 09, 2001 1:14 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Timeouts with SMTP for users
You will need to setup your SMTP to that of the dial-up service ie.
Mail.earthlink.net
That should solve your problem
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Scott Perry
Sent: Monday, April 09, 2001 1:23 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Timeouts with SMTP for users
> Having an increasing number of users (mostly dial-up) that are
> receiving mail fine, but having problems sending mail. Getting
> timeouts.
Are these people using your dial-up, or another ISP like MSN? MSN has
just
started blocking SMTP access. The only way to know for sure if this is
the
problem is to try telneting to port 25 (SMTP); if you can't get there,
but
can get to port 110 (POP3), then you're almost certainly dealing with
port
25 blocking (unless of course your SMTP service is down, but you can
check
that locally).
--
-Scott
Declude: Anti-virus and Anti-spam solutions for IMail.
http://www.declude.com
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