Thanks, Daniel, for checking into this. I'm not sure that it is clear, but
the sender is someone outside of our network and is sending the message from
their nwlink.com account. I would expect that they need to connect to the
outgoing email server (SMTP server) at nwlink.com to send the email. Of
course, why it is saying www1 as the host name or why someone would name the
mail server that is beyond me.
Is there any reason that you can think of that an SMTP server would balk
like this? I'm about to send the message to the user that this is at
their/nwlink.com's end and they need to figure it out. I had looked through
everything here and thought I had it correct.
Thanks, again.
Bob
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
Sent: Monday, April 16, 2001 2:59 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] unknown users
Bob,
A quick check of DNS for zerowaste.com, seems OK and when I connect to the
server shown in MX 10, I get your server, as I should. I see no reason for
the sender to connect to the nwlink.com mail server (the IP for the domain
is completely different!). That it is, is the problem! And the sender should
not be doing this, afaict.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Bob Ferguson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, April 16, 2001 3:43 PM
Subject: [IMail Forum] unknown users
> Someone emailing to one of the virtual email hosts we support is getting
the
> following error:
>
> ************
> The original message was received at Sun, 15 Apr 2001 13:07:40 -0700 (PDT)
> from www1.nwlink.com [209.20.130.81]
>
> ----- The following addresses had permanent fatal errors -----
> <[EMAIL PROTECTED]>
> <[EMAIL PROTECTED]>
> <[EMAIL PROTECTED]>
> <[EMAIL PROTECTED]>
> <[EMAIL PROTECTED]>
>
> ----- Transcript of session follows -----
> .. while talking to pop.nwlink.com.:
> >>> RCPT To:<[EMAIL PROTECTED]>
> <<< 550 <[EMAIL PROTECTED]>... User unknown
> 550 <[EMAIL PROTECTED]>... User unknown
> >>> RCPT To:<[EMAIL PROTECTED]>
> <<< 550 <[EMAIL PROTECTED]>... User unknown
> 550 <[EMAIL PROTECTED]>... User unknown
> >>> RCPT To:<[EMAIL PROTECTED]>
> <<< 550 <[EMAIL PROTECTED]>... User unknown
> 550 <[EMAIL PROTECTED]>... User unknown
> >>> RCPT To:<[EMAIL PROTECTED]>
> <<< 550 <[EMAIL PROTECTED]>... User unknown
> 550 <[EMAIL PROTECTED]>... User unknown
> >>> RCPT To:<[EMAIL PROTECTED]>
> <<< 550 <[EMAIL PROTECTED]>... User unknown
> 550 <[EMAIL PROTECTED]>... User unknown
> ************
>
> They had been having problems with one of the addresses giving this error,
> so they tried all the know addresses. These ARE correct user names and
> others can email to them. I'm fine in saying that it is nwlink.com's
fault,
> but I need to be able to say WHY. Any suggestions?
>
> Thanks.
>
> Bob Ferguson
> Sound Data, Inc.
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
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