If the client setting is 'mail is not left on the server' and you check the
users folder and see main.mbx is not zero bytes (just after the user
checked), then something is messing up communications between the client and
the server and IMail does not 'know' that the client has gotten everything,
so it won't delete the mail until it is sure the client downloaded all
successfully.
By all means, increase the time between checks! Multiple checks before
completing the first download can cause multiple copies to be observed!
Multiple accesses to the same mailbox can also lead to an 'mis-identified'
state, by the client. So make sure all connections to that mailbox are
closed, then open the email client, once,.
It is possible that a connection was not closed correctly and IMail still
thinks the connection exists, so it is not letting other processes make
updates. Stop all client access services (SMTP, POP3, IMAP4, Web MSG) and
start them up again. Now try the client (again, only once) and see if the
main.mbx goes to zero bytes after downloading the messages.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Adrin Kee Siew Luan" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, May 11, 2001 10:46 PM
Subject: Re: SV: [IMail Forum] Duplicate/repeated mails
> Hi, thks many kind persons for answering.
>
> My customer does not leave the mail on the server and does not delete
> the dbx file.
> It is when they click the send/receive button, the new mails will get
> downloaded again and again.
>
> --- Mailadmin <[EMAIL PROTECTED]> wrote:
> > It's not a dll, it's the dbx file that keeps track of what's been
> > downloaded
> > from the server and what hasn't. If you're saving messages on the
> > server and
> > delete it OE will download all the messages from the server cause
> > it thinks
> > they're all new.
> >
> > David Daniels
> > System Administrator
> > Starfish Internet Service
> > [EMAIL PROTECTED]
> > "Clicking my fingers to the bone"
> > ----- Original Message -----
> > From: "Patrick Mathews" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Friday, May 11, 2001 10:26 AM
> > Subject: RE: SV: [IMail Forum] Duplicate/repeated mails
> >
> >
> > > could someone please forward a copy of this corrupted dll to
> > > [EMAIL PROTECTED] or [EMAIL PROTECTED] ?
> > >
> > > i'd like to experiment with this, cuz my internal nt49 Outlook98
> > and O2k
> > > users experience this once in a great while right around billing
> > time,
> > which
> > > is usually when my local LAN is maxed with traffic.
> > >
> > > thanks in advance
> > > pat mathews
> > > citizens
> > >
> > >
> > >
> > > > >-----Original Message-----
> > > > >From: [EMAIL PROTECTED]
> > > > >[mailto:[EMAIL PROTECTED]]On Behalf Of
> > Mailadmin
> > > > >Sent: Friday, May 11, 2001 9:18 AM
> > > > >To: [EMAIL PROTECTED]
> > > > >Subject: Re: SV: [IMail Forum] Duplicate/repeated mails
> > > > >
> > > > >
> > > > >Find the the pop3uidl file and delete it. It's in different
> > places with
> > > > >different versions of Windows and Outlook express. Two things
> > > > >seem to cause
> > > > >corruption of this file. One is checking the mail too often as
> > > > >someone else
> > > > >said (this is a bad thing) and the other is having more than
> > one mail
> > > > >account setup in Outlook Express that have different "leave a
> > copy on
> > the
> > > > >server" options checked. If you have more than one mail
> > account
> > > > >setup in OE
> > > > >and you're leaving a copy on the server they all must have the
> > > > >same options
> > > > >for deleting after a set number of days or things like this
> > > > >start to happen
> > > > >after a while. You may also have to delete the pop3uid file in
> > > > >the customers
> > > > >mailbox on the server but this one doesn't screw up too often.
> > I would
> > > > >suspect Outlook Express first.
> > > > >
> > > > >David Daniels
> > > > >System Administrator
> > > > >Starfish Internet Service
> > > > >[EMAIL PROTECTED]
> > > > >"Clicking my fingers to the bone"
> > > > >----- Original Message -----
> > > > >From: "Adrin Kee Siew Luan" <[EMAIL PROTECTED]>
> > > > >To: <[EMAIL PROTECTED]>
> > > > >Sent: Friday, May 11, 2001 3:13 AM
> > > > >Subject: Re: SV: [IMail Forum] Duplicate/repeated mails
> > > > >
> > > > >
> > > > >> Hi Henrik Carstens,
> > > > >> Thks for answering.
> > > > >> The customers' timer for interval is about 10 to 15 minutes.
> > > > >>
> > > > >> I will ask the customer to delete the account,the mbx, check
> > the mail
> > > > >> and recreate the account again.
> > > > >>
> > > > >> Thks for advice.
> > > > >>
> > > > >>
> > > > >> __________________________________________________
> > > > >> Do You Yahoo!?
> > > > >> Yahoo! Auctions - buy the things you want at great prices
> > > > >> http://auctions.yahoo.com/
> > > > >>
> > > > >> Please visit
> > http://www.ipswitch.com/support/mailing-lists.html
> > > > >> to be removed from this list.
> > > > >>
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> > > > >>
> > > > >
> > > > >
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>
> __________________________________________________
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> Yahoo! Auctions - buy the things you want at great prices
> http://auctions.yahoo.com/
>
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