Sharyn, I think Imail gets the real long timeout and instead of going to the secondary like it should it just re-queues. I have done this myself on a number of occasions. I don't know if this is a bug in Imail or not but from a practical standpoint it behaves exactly like one.
SS> Would this be in the hosts file on the imail machine (as in the SS> system32/drivers/etc folder or a hosts file in Imail somewhere SS> itself? put it in hosts file like - 192.89.123.25 scanfrentz.com 192.89.123.25 scanmail.scanfrentz.com and any other ways they might try sending (like [EMAIL PROTECTED]) and use the ip address you are pretty certain you can reach. Now mind you if that secondary mail server can't reach the primary then the mail will still not be delivered. SS> What would happen if I told the people that need to send mail to SS> this particular domain to use the address user@IP address of mail SS> server that works? We are only talking about 5 people in the whole SS> company that send mail to this domain. That should work too but my opinion is that it is probably better to have it in your hosts file since you now have one thing to worry about whereas if you gave the ip address to 5 people then you'd have to worry about 5 things. Plus it is easier to communicate to the hosts file than the 5 people. But just my opinion. Terry Fritts Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
