Terry, IMail does what it is supposed to with regards to MX record usage. What is happening here is the primary MX machine is sending a 421 error which is a transient error and means try again later. Since there is a response (albeit an error condition) IMail will re-queue until there is a correct response, or no response at all (then it will go to the next MX), or the number of tries is reached and the message is bounced.
You are correct putting the IP address for a subsequent MX in the Hosts file as a workaround. Eric S ----- Original Message ----- From: "Smart Business Lists" <[EMAIL PROTECTED]> To: "Sharyn Schmidt" <[EMAIL PROTECTED]> Sent: Monday, July 01, 2002 9:12 AM Subject: Re: [IMail Forum] Is this my problem or theirs? > Sharyn, > > I think Imail gets the real long timeout and instead of going to the > secondary like it should it just re-queues. I have done this myself > on a number of occasions. I don't know if this is a bug in Imail or > not but from a practical standpoint it behaves exactly like one. > > SS> Would this be in the hosts file on the imail machine (as in the > SS> system32/drivers/etc folder or a hosts file in Imail somewhere > SS> itself? > > put it in hosts file like - > 192.89.123.25 scanfrentz.com > 192.89.123.25 scanmail.scanfrentz.com > and any other ways they might try sending (like > [EMAIL PROTECTED]) and use the ip address you are pretty > certain you can reach. > > Now mind you if that secondary mail server can't reach the primary > then the mail will still not be delivered. > > SS> What would happen if I told the people that need to send mail to > SS> this particular domain to use the address user@IP address of mail > SS> server that works? We are only talking about 5 people in the whole > SS> company that send mail to this domain. > > That should work too but my opinion is that it is probably better to > have it in your hosts file since you now have one thing to worry about > whereas if you gave the ip address to 5 people then you'd have to > worry about 5 things. Plus it is easier to communicate to the hosts > file than the 5 people. But just my opinion. > > > Terry Fritts > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
