Thanks for your help - should have mentioned we've checked that as well. What a mystery!
Mike ----- Original Message ----- From: "RMilner" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, September 01, 2003 12:37 PM Subject: RE: [IMail Forum] Mails not getting deleted from the web interface > This most likely is not the solution to your problem, but it never hurts to > post to obvious. If you are accessing the mailbox via another client(ie, > Outlook Express, Outlook etc) at the same time you are accessing with > webmail, you cannot delete any email at that time as the other mail client > has the .mbx files locked. > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Mike Forbes > (RAF Henlow) > Sent: Monday, September 01, 2003 7:28 AM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Mails not getting deleted from the web > interface > > > Hi Chandni > > We have a very similar problem and are getting nowhere fast. I have searched > the knowledge base and have contacted Ipswitch with no luck so far. Here is > a list of the things we have tried. > > Saved all the mbx files then deleted the user and recreated him replacing > the saved mbx files. > > Checked that it is only web mail as both the Imail client and outlook > express will delete the email. > > The only users involved seem to have large inboxes. > > Only about half a dozen users are affected - the other thousand or so are > OK. > > If anyone has any thoughts on this I would be extremely grateful. > > > Mike Forbes > ` > ----- Original Message ----- > From: "Chandni D" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Monday, September 01, 2003 7:23 AM > Subject: [IMail Forum] Mails not getting deleted from the web interface > > > > Hi > > > > We are facing a peculiar problem. A user is unable to delete mails from > his > > manin box or to move mails from one box to the other. An idea why and how > > to address this? > > > > Chandni > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
