In case anyone's curious, I think I may have solved this irritation......

When asked if they had AV running, all the ones with problems said NAV 2003,
well, that doesn't usually alter logins, so I was finally able to convince
one person to bring the machine in to be looked at, as it booted, I caught
the problem....

FREEDOM!!!!!

That program has done more to hose up machines I've worked on than anything.
Once that was REMOVED all worked as it should.

The thing is, I asked if they had Freedom running on the machine, and they
said no.......

But I believe it's fixed now. Hooray!

Paul


> If the user uses an AV program, sometimes this will alter the incoming
> login/server fields so that incoming mail is routed through its internal
> engine...in these cases our customers need to use the manual entry;
>
> We have only seen one case where Outlook 2002 would not authenticate for
> SMTP; fortunately user was on a dedicated office connection and we
> whitelisted the IP in IMAIL


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