Noted in the Support archive!

Thanks!


Sincerely,

Randy Armbrecht
Global Web SolutionsR, Inc.
804-346-5300 ext. 1
877-800-GLOBAL (4562) ext. 1
http://globalweb.net 


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of paul
Sent: Thursday, October 30, 2003 5:30 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] AUTH with OE6 and imail


In case anyone's curious, I think I may have solved this
irritation......

When asked if they had AV running, all the ones with problems said NAV
2003, well, that doesn't usually alter logins, so I was finally able to
convince one person to bring the machine in to be looked at, as it
booted, I caught the problem....

FREEDOM!!!!!

That program has done more to hose up machines I've worked on than
anything. Once that was REMOVED all worked as it should.

The thing is, I asked if they had Freedom running on the machine, and
they said no.......

But I believe it's fixed now. Hooray!

Paul


> If the user uses an AV program, sometimes this will alter the incoming

> login/server fields so that incoming mail is routed through its 
> internal engine...in these cases our customers need to use the manual 
> entry;
>
> We have only seen one case where Outlook 2002 would not authenticate 
> for SMTP; fortunately user was on a dedicated office connection and we

> whitelisted the IP in IMAIL


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