Hi Guys, How to figure out which user is crashing WebMail...
Look in the web folder under your IMail spool directory (ie /spool/web). Using a text editor (like notepad) open any of the .tmp files in the /spool/web folder with a timestamp that matches the time when your WebMail service hurled. Scroll through and look for the user's email address - you'll find it in there. Next, login to the user's mailbox via WebMail and start viewing messages. When you hit the right one *POOF* ...the WebMail service will puke. Without going into too much detail on a public list, viewing a message with certain properties kills WebMail. Bummer, eh? :( I reported this one to Ipswitch 3 weeks ago, still waiting for a fix. Their advice was to configure the web messaging service to automatically restart (under Windows -> Services) until further notice. Hope this info helps. Best regards, Julie Silverman Microsoft Certified Systems Engineer, Network Geek ---------------------------------------------------------- Acme Internet http://www.acmeinternet.com voice: 952-928-8828 Microsoft Certified Partner ---------------------------------------------------------- ---------- Original Message ---------------------------------- From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Thu, 27 May 2004 13:50:32 -0400 >Ed, > >I am wondering how you determined which user was causing the crash. How >did you track them down. > >Thanks, > >Cros.net ________________________________________________________ Sent via the WebMail system at acmeinternet.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
