Hi Jamie,

>There must be a bug.  If someone at IMAIL wants me to forward >the users emails to 
>them I will, but that won't guarantee a

Already did that several weeks ago.  A tech at Ipswitch looked at the mailbox contents 
we provided them and confirmed that WebMail crashes when a message containing certain 
content is viewed.

>the user had it setup to view the first certain amount of the
>email from their preferences.  I changed that back; could >this be causing this weird 
>problem?

Nope, it will happen regardless of whether "Message Preview" is turned on or off.

Julie Silverman
Microsoft Certified Systems Engineer, Network Geek
----------------------------------------------------------
Acme Internet                 http://www.acmeinternet.com
voice: 952-928-8828           Microsoft Certified Partner
----------------------------------------------------------

---------- Original Message ----------------------------------
From: "Jamie Steenberge" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date:  Thu, 27 May 2004 15:31:52 -0400

>I have seen the same thing.  The way I verified was as follows:
>
>1 - stopped web service
>2 - started web service
>3 - logged in as myself
>4 - watched user logins
>5 - particular user logged in upon spike
>6 - stopped/started web service again
>7 - logged in as that user
>8 - same thing (was only user logged in at that point)
>     found out it was something on their 2nd page of the mailbox
>9 - downloaded their email through pop3
>10 - server is fixed now
>
>There must be a bug.  If someone at IMAIL wants me to forward the users emails to 
>them I will, but that won't guarantee a fix.  I have them sitting in outlook express 
>right now.  Also the user had it setup to view the first certain amount of the email 
>from their preferences.  I changed that back; could this be causing this weird 
>problem?
>
>
>Jamie W. Steenberge
>Saranac CSD
>
 
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