Did you check what was wrong with the mbx-file? I've had som webmail problems myself, caused by faulty mailbox files. The files always had more than one "MAIL FROM" lines in a row. As soon as those lines were deleted from the file, everything worked as normal.
What I'm concerned about is how those invalid lines got in there in the first place. If your problem was caused by the same type of error, there is a serious bug somewhere that produces those lines. - Eric -----Opprinnelig melding----- Fra: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] vegne av [EMAIL PROTECTED] Sendt: 27. mai 2004 23:04 Til: [EMAIL PROTECTED] Emne: Re: [IMail Forum] Webmail service crashing Many thanks for pointing out where to look Julie. Problem solved. It was indeed the same user each time. Turns out this user had a hung deleted items box. I removed the box and all is well. I would still like to see Ipswitch jump on this issue soon. If they could finally tackle the web service problems once and for all we could all get some sleep at night. Cheers. John Cros.net Julie Silverman wrote: > Hi Guys, > > How to figure out which user is crashing WebMail... > > Look in the web folder under your IMail spool directory (ie /spool/web). Using a text editor (like notepad) open any of the .tmp files in the /spool/web folder with a timestamp that matches the time when your WebMail service hurled. Scroll through and look for the user's email address - you'll find it in there. > > Next, login to the user's mailbox via WebMail and start viewing messages. When you hit the right one *POOF* ...the WebMail service will puke. Without going into too much detail on a public list, viewing a message with certain properties kills WebMail. Bummer, eh? :( > > I reported this one to Ipswitch 3 weeks ago, still waiting for a fix. Their advice was to configure the web messaging service to automatically restart (under Windows -> Services) until further notice. > > Hope this info helps. > > Best regards, > > Julie Silverman > Microsoft Certified Systems Engineer, Network Geek > ---------------------------------------------------------- > Acme Internet http://www.acmeinternet.com > voice: 952-928-8828 Microsoft Certified Partner > ---------------------------------------------------------- > > ---------- Original Message ---------------------------------- > From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> > Reply-To: [EMAIL PROTECTED] > Date: Thu, 27 May 2004 13:50:32 -0400 > > >>Ed, >> >>I am wondering how you determined which user was causing the crash. How >>did you track them down. >> >>Thanks, >> >>Cros.net > > > > ________________________________________________________ > Sent via the WebMail system at acmeinternet.com > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
