I've done exactly what you did and got the service to auto-restart, but it's not what I'd call a 'good' solution.
The way we discovered what was causing it was turn on logging for the web service, wait for it to crash then go to the event before in the log. Once it crashed twice with the same event you kind of put 2 and 2 together :) Regards, Ed Butler 49pence.com - The Web Hosting Specialists 0870 141 7149 > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Julie Silverman > Sent: 27 May 2004 21:32 > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Webmail service crashing > > Hi Jamie, > > >There must be a bug. If someone at IMAIL wants me to forward >the > >users emails to them I will, but that won't guarantee a > > Already did that several weeks ago. A tech at Ipswitch > looked at the mailbox contents we provided them and confirmed > that WebMail crashes when a message containing certain > content is viewed. > > >the user had it setup to view the first certain amount of the email > >from their preferences. I changed that back; could >this be > causing this weird problem? > > Nope, it will happen regardless of whether "Message Preview" > is turned on or off. > > Julie Silverman > Microsoft Certified Systems Engineer, Network Geek > ---------------------------------------------------------- > Acme Internet http://www.acmeinternet.com > voice: 952-928-8828 Microsoft Certified Partner > ---------------------------------------------------------- > > ---------- Original Message ---------------------------------- > From: "Jamie Steenberge" <[EMAIL PROTECTED]> > Reply-To: [EMAIL PROTECTED] > Date: Thu, 27 May 2004 15:31:52 -0400 > > >I have seen the same thing. The way I verified was as follows: > > > >1 - stopped web service > >2 - started web service > >3 - logged in as myself > >4 - watched user logins > >5 - particular user logged in upon spike > >6 - stopped/started web service again > >7 - logged in as that user > >8 - same thing (was only user logged in at that point) > > found out it was something on their 2nd page of the mailbox > >9 - downloaded their email through pop3 10 - server is fixed now > > > >There must be a bug. If someone at IMAIL wants me to > forward the users emails to them I will, but that won't > guarantee a fix. I have them sitting in outlook express > right now. Also the user had it setup to view the first > certain amount of the email from their preferences. I > changed that back; could this be causing this weird problem? > > > > > >Jamie W. Steenberge > >Saranac CSD > > > > ________________________________________________________ > Sent via the WebMail system at acmeinternet.com > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
