I am looking at this product and like it
to some extent just do not know. It does not have a web calendar and i have not
seen any where on there web site that it supports using any sql database.
It looks good thou. I really like
mailenable but it is just too new. I need something stable.
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Bruce Barnes
Sent: Tuesday, October 26, 2004
8:27 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] FW:
[30D-0910BD6B-6322] Switching from IMail
I sent a question off to SmarterMail this morning and their
response is included below.
Note they are offering a 25% discount over their normal
pricing as a transition on their already well priced product.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004
12:48
To: Bruce Barnes
Subject: [30D-0910BD6B-6322]
Switching from IMail
Your email reflects a
sense of shock that we've been seeing all morning from IMail users. We
have numerous emails from people just as surprised at IPSwitch's sudden price
changes. I'll try to answer your questions the best I can.
The pricing structure on our web page will be updated as soon as we learn the
features of IMail's latest offering. We don't want to update the price
and not have everything else reflected. Wouldn't really be fair, so we're
waiting until we have the big picture. We are going to comment that page
today with a notice of their price changes, however, so that people can see
that things have changed.
There are no annual maintenance costs. Minor upgrades (bug fixes, etc)
are free. Major upgrades are half-price. Email support is always
free. Phone support is free for the first 30 days, then $50 per issue
after that. Emails are usually answered within 6-8 hours (most often much
less), however, making phone support rarely necessary.
Any Enterprise
functionality added to SmarterMail will be either added at no cost, or will be
added as a separate edition of the product (Enterprise Edition, for
example). Our target market is the hosting industry, and Groupware costs
do not lend well to shared hosting environments.
We have a conversion utility that can migrate all your domains and users from
IMail automatically. We also have web services that let you
administrate the configuration programatically.
We are currently implementing SPF for a type of Spam option. We do not
plan to have our product directly interface with DNS to ADD SPF entries,
however. We will be offering outright rejection as an option if
a domain does not match an existing SPF record, but the program will not,
by default, reject for domains not having a record at all. Further
actions will be allowed as well, and can be overridden at the domain / user
level. We're about two months out from having that functionality.
You can lock out many features, like mailing lists, for example. Let me
know what you want to lock out and I'll let you know if you can. Same
with domain limits. You can limit the number of users, disk space, etc.
We have many customers running our product under Windows 2000. You should
not have any trouble.
You may use Norton Corporate Edition with SmarterMail. Set up the scanner
to scan the Spool directory and ignore the domain data directories, then add a
delivery delay to SmarterMail of 20 seconds and you'll be all set. More
information is available in the online help.
We understand that this development adversely affects a lot of companies, and
we're actually going to release a competitive promotion later this week.
I've been given permission to give out the promotion information for those
concerned about the IPSwitch changes, so I've included it below. This
promo code will work through November 15th.
IMail users get 25% off SmarterMail until November 15th
Free conversion utility included
Use Promo code MAIL73
when ordering
Please
call us or email if you have any other questions.
Sincerely,
Grady Werner
SmarterTools.com
1-877-35-SMART
Original Message:
> From: "Bruce Barnes" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Subject: Switching from IMail
> Date: Tue, 26 Oct 2004 07:46:51 -0700
> To Whom It May Concern;
>
> We are a small ISP in Chicago who is looking to move away from IMail -
> because they raised their price more than 2000% overnight and added
features
> we are not interested in supporting. You may want to upgrade the pricing
> listed on your comparison chart at:
> http://www.smartertools.com/Products/SmarterMail/Comparison.aspx as the
new
> pricing will potentially drive a substantial number of new customers your
> way.
>
> I would be interested in knowing more about your unlimited license version
> that you have listed at $499.00 on your website at:
> http://www.smartertools.com/Products/SmarterMail/Pricing.aspx.
>
> Are there additional annual maintenance costs?
>
> Will you be upgrading to a GROUPWARE solution like IMail has? If so, will
> it be MODULAR and not mandatory? We don't want mandatory as we don't want
> to pay for things that we will not use.
>
> Can you directly convert the I-Mail user base? If not, do you have a MASS
> ADD feature that will allow the use of ascii delimited text?
>
> Do you support SPF as part of the anti-spam? If not, how soon will you
> support SPF? (We are working members of the SPF project and any e-mail
> solution we use MUST be capable of supporting SPF or it will not be
> considered).
>
> If you support SPF, at what level do you allow for rejection, further
> action, segregation, etc?
>
> Can we LOCK OUT features we do not want our customers to have access to?
>
> Can we set limits on how much control customers can have with regard to
> their ability to manage their individual domains?
>
> We currently run Windows 2000 Server. I notice you run under .NET. Will
> this be a problem for us?
>
> Will you be supporting other anti-virus options? We already run Norton
> Corporate edition on our networks and do not want to change to another
> vendor.
>
> We will be able to limp along for several months without making a
"rush"
> decision, but I want a solution in place soon.
>
> Thanks in advance for your assistance.
> Bruce Barnes
> ======================================================
> ChicagoNetTech Inc
>
>
