After speaking with the staff at Smarter Tools, they have a can do attitude that is compatible with our own.
The modifications needed for mxGuard to support SmarterMail have been scheduled. Official release date to be announced.
Additional platforms will be targeted as we see where the market leads...
* * * No loss of IMail support will result from our targeting of new platforms.
Regards,
David Gregg dgSoft Internet Services +1.949.584-1514
--- mxGuard for IMail Adds anti-spam *and* anti-virus capabilities to your IMail server. $99 unlimited domains/users. No service agreements.
Download and install a free trial version today. http://www.mxGuard.com/Postmaster/FreeTrial.asp ---
----- Original Message ----- From: "Bruce Barnes" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, October 26, 2004 5:27 PM
Subject: [IMail Forum] FW: [30D-0910BD6B-6322] Switching from IMail
To the List;
I sent a question off to SmarterMail this morning and their response is included below.
Note they are offering a 25% discount over their normal pricing as a transition on their already well priced product.
Bruce Barnes ChicagoNetTech
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 26, 2004 12:48 To: Bruce Barnes Subject: [30D-0910BD6B-6322] Switching from IMail
Your email reflects a sense of shock that we've been seeing all morning from
IMail users. We have numerous emails from people just as surprised at
IPSwitch's sudden price changes. I'll try to answer your questions the best
I can.
The pricing structure on our web page will be updated as soon as we learn
the features of IMail's latest offering. We don't want to update the price
and not have everything else reflected. Wouldn't really be fair, so we're
waiting until we have the big picture. We are going to comment that page
today with a notice of their price changes, however, so that people can see
that things have changed.
There are no annual maintenance costs. Minor upgrades (bug fixes, etc) are
free. Major upgrades are half-price. Email support is always free. Phone
support is free for the first 30 days, then $50 per issue after that.
Emails are usually answered within 6-8 hours (most often much less),
however, making phone support rarely necessary.
Any Enterprise functionality added to SmarterMail will be either added at no
cost, or will be added as a separate edition of the product (Enterprise
Edition, for example). Our target market is the hosting industry, and
Groupware costs do not lend well to shared hosting environments.
We have a conversion utility that can migrate all your domains and users from IMail automatically. We also have web services that let you administrate the configuration programatically.
We are currently implementing SPF for a type of Spam option. We do not plan
to have our product directly interface with DNS to ADD SPF entries, however.
We will be offering outright rejection as an option if a domain does not
match an existing SPF record, but the program will not, by default, reject
for domains not having a record at all. Further actions will be allowed as
well, and can be overridden at the domain / user level. We're about two
months out from having that functionality.
You can lock out many features, like mailing lists, for example. Let me
know what you want to lock out and I'll let you know if you can. Same with
domain limits. You can limit the number of users, disk space, etc.
We have many customers running our product under Windows 2000. You should not have any trouble.
You may use Norton Corporate Edition with SmarterMail. Set up the scanner
to scan the Spool directory and ignore the domain data directories, then add
a delivery delay to SmarterMail of 20 seconds and you'll be all set. More
information is available in the online help.
We understand that this development adversely affects a lot of companies,
and we're actually going to release a competitive promotion later this week.
I've been given permission to give out the promotion information for those
concerned about the IPSwitch changes, so I've included it below. This promo
code will work through November 15th.
IMail users get 25% off SmarterMail until November 15th Free conversion utility included Use Promo code MAIL73 when ordering
Please call us or email if you have any other questions.
Sincerely, Grady Werner SmarterTools.com 1-877-35-SMART
Original Message:From: "Bruce Barnes" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Subject: Switching from IMail Date: Tue, 26 Oct 2004 07:46:51 -0700
featuresTo Whom It May Concern;
We are a small ISP in Chicago who is looking to move away from IMail - because they raised their price more than 2000% overnight and addednewwe are not interested in supporting. You may want to upgrade the pricing listed on your comparison chart at: http://www.smartertools.com/Products/SmarterMail/Comparison.aspx as thepricing will potentially drive a substantial number of new customers your way.
I would be interested in knowing more about your unlimited license version
that you have listed at $499.00 on your website at:
http://www.smartertools.com/Products/SmarterMail/Pricing.aspx.
Are there additional annual maintenance costs?
Will you be upgrading to a GROUPWARE solution like IMail has? If so, will it be MODULAR and not mandatory? We don't want mandatory as we don't want to pay for things that we will not use.
Can you directly convert the I-Mail user base? If not, do you have a MASS ADD feature that will allow the use of ascii delimited text?
Do you support SPF as part of the anti-spam? If not, how soon will you support SPF? (We are working members of the SPF project and any e-mail solution we use MUST be capable of supporting SPF or it will not be considered).
If you support SPF, at what level do you allow for rejection, further action, segregation, etc?
Can we LOCK OUT features we do not want our customers to have access to?
Can we set limits on how much control customers can have with regard to their ability to manage their individual domains?
We currently run Windows 2000 Server. I notice you run under .NET. Will this be a problem for us?
Will you be supporting other anti-virus options? We already run Norton Corporate edition on our networks and do not want to change to another vendor.
We will be able to limp along for several months without making a "rush" decision, but I want a solution in place soon.
Thanks in advance for your assistance. Bruce Barnes ====================================================== ChicagoNetTech Inc
To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
