Hi David, Will you announce your release dates for other platforms on this list, or should we look for it elsewhere?
Despite Ipswitch's poor handling of and response to their customer base, I can understand that they might not allow product announcements that are not in support of their products. We've spent a lot of time tweaking our Declude configurations, and want to make sure that whatever platform we end up on has at least an equivalent level of protection...so we'd like to stay abreast of what spam/virus fighting tools will be available for other platforms. Haven't seen anything else as flexible as Declude's weighting system in other products yet. Darin. ----- Original Message ----- From: "David Gregg" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, October 26, 2004 9:59 PM Subject: Re: [IMail Forum] FW: [30D-0910BD6B-6322] Switching from IMail For those planning the switch to SmarterMail... Preliminary review of the product shows it will be fairly easy to port the 3rd party IMail add-ons over to it. We are committed to support existing and new mxGuard customers in their transition to alternate platforms where possible. After speaking with the staff at Smarter Tools, they have a can do attitude that is compatible with our own. The modifications needed for mxGuard to support SmarterMail have been scheduled. Official release date to be announced. Additional platforms will be targeted as we see where the market leads... * * * No loss of IMail support will result from our targeting of new platforms. Regards, David Gregg dgSoft Internet Services +1.949.584-1514 --- mxGuard for IMail Adds anti-spam *and* anti-virus capabilities to your IMail server. $99 unlimited domains/users. No service agreements. Download and install a free trial version today. http://www.mxGuard.com/Postmaster/FreeTrial.asp --- ----- Original Message ----- From: "Bruce Barnes" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, October 26, 2004 5:27 PM Subject: [IMail Forum] FW: [30D-0910BD6B-6322] Switching from IMail > To the List; > > I sent a question off to SmarterMail this morning and their response is > included below. > > Note they are offering a 25% discount over their normal pricing as a > transition on their already well priced product. > > Bruce Barnes > ChicagoNetTech > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Sent: Tuesday, October 26, 2004 12:48 > To: Bruce Barnes > Subject: [30D-0910BD6B-6322] Switching from IMail > > > Your email reflects a sense of shock that we've been seeing all morning > from > IMail users. We have numerous emails from people just as surprised at > IPSwitch's sudden price changes. I'll try to answer your questions the > best > I can. > > The pricing structure on our web page will be updated as soon as we learn > the features of IMail's latest offering. We don't want to update the > price > and not have everything else reflected. Wouldn't really be fair, so we're > waiting until we have the big picture. We are going to comment that page > today with a notice of their price changes, however, so that people can > see > that things have changed. > > There are no annual maintenance costs. Minor upgrades (bug fixes, etc) > are > free. Major upgrades are half-price. Email support is always free. > Phone > support is free for the first 30 days, then $50 per issue after that. > Emails are usually answered within 6-8 hours (most often much less), > however, making phone support rarely necessary. > > Any Enterprise functionality added to SmarterMail will be either added at > no > cost, or will be added as a separate edition of the product (Enterprise > Edition, for example). Our target market is the hosting industry, and > Groupware costs do not lend well to shared hosting environments. > > We have a conversion utility that can migrate all your domains and users > from IMail automatically. We also have web services that let you > administrate the configuration programatically. > > We are currently implementing SPF for a type of Spam option. We do not > plan > to have our product directly interface with DNS to ADD SPF entries, > however. > We will be offering outright rejection as an option if a domain does not > match an existing SPF record, but the program will not, by default, reject > for domains not having a record at all. Further actions will be allowed > as > well, and can be overridden at the domain / user level. We're about two > months out from having that functionality. > > You can lock out many features, like mailing lists, for example. Let me > know what you want to lock out and I'll let you know if you can. Same > with > domain limits. You can limit the number of users, disk space, etc. > > We have many customers running our product under Windows 2000. You should > not have any trouble. > > You may use Norton Corporate Edition with SmarterMail. Set up the scanner > to scan the Spool directory and ignore the domain data directories, then > add > a delivery delay to SmarterMail of 20 seconds and you'll be all set. More > information is available in the online help. > > We understand that this development adversely affects a lot of companies, > and we're actually going to release a competitive promotion later this > week. > I've been given permission to give out the promotion information for those > concerned about the IPSwitch changes, so I've included it below. This > promo > code will work through November 15th. > > IMail users get 25% off SmarterMail until November 15th > Free conversion utility included > Use Promo code MAIL73 when ordering > > > Please call us or email if you have any other questions. > > Sincerely, > Grady Werner > SmarterTools.com > 1-877-35-SMART > > > Original Message: >> From: "Bruce Barnes" <[EMAIL PROTECTED]> >> To: <[EMAIL PROTECTED]> >> Subject: Switching from IMail >> Date: Tue, 26 Oct 2004 07:46:51 -0700 > >> To Whom It May Concern; >> >> We are a small ISP in Chicago who is looking to move away from IMail - >> because they raised their price more than 2000% overnight and added > features >> we are not interested in supporting. You may want to upgrade the pricing >> listed on your comparison chart at: >> http://www.smartertools.com/Products/SmarterMail/Comparison.aspx as the > new >> pricing will potentially drive a substantial number of new customers your >> way. >> >> I would be interested in knowing more about your unlimited license >> version >> that you have listed at $499.00 on your website at: >> http://www.smartertools.com/Products/SmarterMail/Pricing.aspx. >> >> Are there additional annual maintenance costs? >> >> Will you be upgrading to a GROUPWARE solution like IMail has? If so, will >> it be MODULAR and not mandatory? We don't want mandatory as we don't want >> to pay for things that we will not use. >> >> Can you directly convert the I-Mail user base? If not, do you have a MASS >> ADD feature that will allow the use of ascii delimited text? >> >> Do you support SPF as part of the anti-spam? If not, how soon will you >> support SPF? (We are working members of the SPF project and any e-mail >> solution we use MUST be capable of supporting SPF or it will not be >> considered). >> >> If you support SPF, at what level do you allow for rejection, further >> action, segregation, etc? >> >> Can we LOCK OUT features we do not want our customers to have access to? >> >> Can we set limits on how much control customers can have with regard to >> their ability to manage their individual domains? >> >> We currently run Windows 2000 Server. I notice you run under .NET. Will >> this be a problem for us? >> >> Will you be supporting other anti-virus options? We already run Norton >> Corporate edition on our networks and do not want to change to another >> vendor. >> >> We will be able to limp along for several months without making a "rush" >> decision, but I want a solution in place soon. >> >> Thanks in advance for your assistance. >> Bruce Barnes >> ====================================================== >> ChicagoNetTech Inc > >> >> > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
