Regarding Jaws keys eaten up... it might be that your tech plugged in the Sata cables in different slots than their original locations for the same hardware, which changed the jaws authorization snapshot of your computer configuration in the process. Jaws will not require authorization if you change an optical drive or maybe even if you add a card reader because the SATA cable was not unplugged from the motherboard, but it looks like it will chew up a license if you add or change your ram configuration, if you change your hard drive of course, and if you change any other "essential" piece of hardware. You may already have the knowledge, but in the event that ou don't, please let me know and I'll help you shop around for a new power supply. <Smile>.
Joseph ----- Original Message ----- From: "J.Cyr" <delig...@aei.ca> To: <jaws-users-list@jaws-users.com> Sent: Sunday, September 15, 2013 6:07 AM Subject: Re: [JAWS-Users] Urgent,After Long Term Use Jaws Refusing to Authorize Thanks Rick I did send in a request, like the rest of Freedom Scientific that won't help until business hours. Its lovely how we aren't supposed to experience any Jaws problems on the weekend. Joseph, I'd have said I turned it off if that is what I meant, I had the power supply disconnected and removed from the machine because it is experiencing problems. I/my tech is dealing with the basic computer issues, we were just rather taken aback when things were put together again (unfortunately temporarily) and Jaws pulled this out. I really do Not understand why disconnecting the mother board eats a key, ... and I'm really unimpressed. That said I had not used all three keys so this is adding insult to injury. Wouldn't be quite so bad if it hadn't happened on a Saturday. Anyway, thanks for the explanations. Sincerely, Joy For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/