Thanks for explaining, ... I will not comment since I cannot possibly think of 
a remark at the moment that is not profoundly unflattering to Freedom 
Scientific, and their set up.  I do wish they'd at least acknowledge people 
have problems (which they have set things up so ONLY they can solve) on 
weekends and in the evening, ... not to mention a toll free line.  You can bet 
I'll be calling first thing tomorrow morning.

Appreciate the offer but the tech who built this machine has replacing the 
power supply in hand so I'll let him get on with it.

Sincerely,
Joy
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