Hey Everyone,
As one of the few that regularly hang out in the users channels (#jenkins
on irc, or #jenkinsci/jenkins on gitter) I was wondering how everyone felt
about a central location where we can point users to for commercial support.
There's definitely some users who come in, ask straight forward questions,
and usually pretty easy to fix ("check what version of java", "your using
the wrong type of pipeline, see examples", etc) but sometimes there's
definitely issues that last weeks, and its fundamental understanding of
what needs to be done ("How do I CI?", "Whats wrong with this <paste 6
pages of stacktrace and no pipeline", etc)
So how does everyone feel of a page on jenkins.io where we can go:
"Looking for more support than the volunteers can offer? Looking to share
sensitive info? Need help in a short amount of time? Feel free to contact
any of these professional services"
I'm certainly conflicted at maintaining the curated list, or playing
favoritism at all, but its also frustrating when after a while of bad
communication you want to walk away, but they ping you, or pm you asking
for more help.
Gavin
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