I like the idea very much. We could create a page and allow changes to the page through pull requests. If an organization wants to note that it provides commercial support for Jenkins, they do it by pull request.
I don't think we should put too much overhead on organizations that want to add themselves to the page (or collection of pages). As an example, I could imagine a DevOps consultancy submitting a pull request with their contact information. Possibly, a page template with a catalog page that lists all the pages using that template. When an organization wants to state their willingness to provide commercial support, they add a page that describes the service they offer. The wiki has https://wiki.jenkins.io/display/JENKINS/Commercial+Support . Wiki is read only now, so we need a place on jenkins.io for that type of information. On Wed, Jan 22, 2020 at 9:32 PM 'Gavin Mogan' via Jenkins Developers < [email protected]> wrote: > Hey Everyone, > > As one of the few that regularly hang out in the users channels (#jenkins > on irc, or #jenkinsci/jenkins on gitter) I was wondering how everyone felt > about a central location where we can point users to for commercial support. > > There's definitely some users who come in, ask straight forward questions, > and usually pretty easy to fix ("check what version of java", "your using > the wrong type of pipeline, see examples", etc) but sometimes there's > definitely issues that last weeks, and its fundamental understanding of > what needs to be done ("How do I CI?", "Whats wrong with this <paste 6 > pages of stacktrace and no pipeline", etc) > > So how does everyone feel of a page on jenkins.io where we can go: > "Looking for more support than the volunteers can offer? Looking to share > sensitive info? Need help in a short amount of time? Feel free to contact > any of these professional services" > > I'm certainly conflicted at maintaining the curated list, or playing > favoritism at all, but its also frustrating when after a while of bad > communication you want to walk away, but they ping you, or pm you asking > for more help. > > Gavin > > -- > You received this message because you are subscribed to the Google Groups > "Jenkins Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/jenkinsci-dev/CAG%3D_DuskDeuV3oKOANSiKH9uB%3DyZgZyZeqxUELZ2ru-%2BbD2VYg%40mail.gmail.com > <https://groups.google.com/d/msgid/jenkinsci-dev/CAG%3D_DuskDeuV3oKOANSiKH9uB%3DyZgZyZeqxUELZ2ru-%2BbD2VYg%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- Thanks! Mark Waite -- You received this message because you are subscribed to the Google Groups "Jenkins Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-dev/CAO49JtHY3j6ADNdP5gfjh34J6HiQRedc2GvVXsr40G1DogCFew%40mail.gmail.com.
