Yea I don't think we'd want to curate it, but allow it to be PRs to manage. Like the awesome lists.
> The wiki has https://wiki.jenkins.io/display/JENKINS/Commercial+Support . Wiki is read only now, so we need a place on jenkins.io for that type of information. Yea that would be what I was thinking. Just a list, no promises. I really love the powerdns model though its a little extreme > Users of PowerDNS open-source software can ask questions on our public mailing lists, where operators must supply full details of their problem, including actual IP addresses and real domain names that are relevant to the problem <https://blog.powerdns.com/2016/01/18/open-source-support-out-in-the-open/>. We've had a number of people post pipelines with missing brackets, or different variable names. We point out that the problem is there, they mention its a snippet. So error message line numbers don't line up, etc. But yea, +1 for the discussion, I just want to highlight it as an issue. On Wed, Jan 22, 2020 at 9:06 PM Richard Bywater <[email protected]> wrote: > This seems to be along the lines of what Oleg raised mid-last year ( > https://groups.google.com/d/msg/jenkinsci-dev/-1cDktjaI6A/FRT21zTqDQAJ ). > > I think that there does need to be a very clear steer that the project > itself runs on a voluntary basis and perhaps have a list of > commercial support available but I think rather than having the list as > curated as such it should be done in a way that commercial companies can > list their details (and, as I said in the previous email, make sure that > its clearly said that the Jenkins project doesn't endorse any of them). > > I'm guessing it should be fairly simple to create a page on jenkins.io > and have companies provide PRs to have their company included (and, at that > point, whomever approves the PR needs a bit of guidance about what > information should/shouldn't be allowed to be provided by the company). > > Richard. > > On Thu, 23 Jan 2020 at 17:32, 'Gavin Mogan' via Jenkins Developers < > [email protected]> wrote: > >> Hey Everyone, >> >> As one of the few that regularly hang out in the users channels (#jenkins >> on irc, or #jenkinsci/jenkins on gitter) I was wondering how everyone felt >> about a central location where we can point users to for commercial support. >> >> There's definitely some users who come in, ask straight forward >> questions, and usually pretty easy to fix ("check what version of java", >> "your using the wrong type of pipeline, see examples", etc) but sometimes >> there's definitely issues that last weeks, and its fundamental >> understanding of what needs to be done ("How do I CI?", "Whats wrong with >> this <paste 6 pages of stacktrace and no pipeline", etc) >> >> So how does everyone feel of a page on jenkins.io where we can go: >> "Looking for more support than the volunteers can offer? Looking to share >> sensitive info? Need help in a short amount of time? Feel free to contact >> any of these professional services" >> >> I'm certainly conflicted at maintaining the curated list, or playing >> favoritism at all, but its also frustrating when after a while of bad >> communication you want to walk away, but they ping you, or pm you asking >> for more help. >> >> Gavin >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Jenkins Developers" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/jenkinsci-dev/CAG%3D_DuskDeuV3oKOANSiKH9uB%3DyZgZyZeqxUELZ2ru-%2BbD2VYg%40mail.gmail.com >> <https://groups.google.com/d/msgid/jenkinsci-dev/CAG%3D_DuskDeuV3oKOANSiKH9uB%3DyZgZyZeqxUELZ2ru-%2BbD2VYg%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > You received this message because you are subscribed to the Google Groups > "Jenkins Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/jenkinsci-dev/CAAy0hwcPo7jFUO3OzL3MOo0hxBemACb9SVgR45BhJwQ0GFnLSQ%40mail.gmail.com > <https://groups.google.com/d/msgid/jenkinsci-dev/CAAy0hwcPo7jFUO3OzL3MOo0hxBemACb9SVgR45BhJwQ0GFnLSQ%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "Jenkins Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-dev/CAG%3D_Dusn3mDUFv19ny0HPHN3Z%2BO%2BfZXYA3Ut6WNdnJjEDmWt4Q%40mail.gmail.com.
