I had a good feeling you were an end user
your average end user does not have the same capacity and do it yourself
telephony knowledge to install there own system the way you did.
You must be so proud.....I almost commend you for it....but do you think
that you're paying your consultants and "certified" engineers just enough or
too much.
Your expression of consultants and "certified" engineers is a little vague
If you wanted an IP system to perform connectivity between your multi-office
locations
your consultants and "certified" engineers  could of put that scenario to
work about three years ago, instead you purchased a KXTD off the net.....you
must of been on a string budget back then. If you have the money now go for
it

----- Original Message -----
From: "D. Duccini" <[EMAIL PROTECTED]>
To: "JimMarks" <[EMAIL PROTECTED]>
Cc: "Schultz Comm" <[EMAIL PROTECTED]>; "Marc L. Kozam"
<[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Wednesday, October 24, 2001 11:12 PM
Subject: Re: KX-T: making lemon-aide


>
> There are those "premium shops" that won't touch other
> peoples messes
>
> and there are those that will solve peoples problems and charge the
> premium for it
>
> we're an end user of a KSU anyway that we bought off the 'net and
> installed ourselves.
>
> the only reason i got involved in this pissing match in the first place is
> because I thought it was really interesting how little CUSTOMER SERVICE
> many in the lemonade crowd were indicating that they were offering.
>
> this "high-ground" attitude -- a "rub their nose in their mess" just
> doesn't impress
>
> i already know that when my KXTD1232 dies I will not replace it with
> another Panasonic -- they are just too "closed system" for our needs, and
> are just too "old school" mentality when it comes to new features
>
> I'll end up with an Altigen or something else that supports IP
>
> or I'll buy something that is linux based
>
> i pay call the time for their advice
> -- and in this market, they are easy to find
>
> hell, even CISCO will sell you a maintenance contract on ANY of their
> hardware in ANY condition, regardless of who you bought it from
>
> but then again, they know what customer service means
>
> -d
>
>
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