Why would we think to look under Vista for Windows 7? No wonder I had problems at first. (Resolved) Rich in LA CA
--- On Sat, 5/15/10, Sherry/Support <[email protected]> wrote: > From: Sherry/Support <[email protected]> > Subject: RE: [LegacyUG] Windows 7 > To: [email protected] > Date: Saturday, May 15, 2010, 9:42 AM > Instructions for installing and using > Legacy on Windows Vista and Windows 7 computers can be found > at www.LegacyFamilyTree.com/helpWindowsVista.asp. The > link to this page is on the Download page for Legacy, in the > Frequently Asked Questions section on the right.. > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > [email protected] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous > correspondence. Thanks. > > -----Original Message----- > From: Pat Jones [mailto:[email protected]] > Sent: Saturday, May 15, 2010 5:57 AM > To: [email protected] > Cc: [email protected] > Subject: [LegacyUG] Windows 7 > > Curious how many of us are using Windows 7. I ran > into a real problem with > it when I reinstalled Legacy 7.4. Finally got in > touch with of one of the > really good Legacy techs who immediately told me to shut > off the UAC (User > Account Control - one of the new safety features in > Windows). Did that and > the program is back working. I asked whether this was > a permanent thing for > all Windows 7 users or just a temporary glitch but didn't > get a reply. I > hope it is just a bug that they are working on since the > reason UAC wouldn't > work with W7 and Legacy is that Legacy hasn't yet conformed > to the newer > version of Windows security; maybe other things as well. > > I know those guys and gals a frantically busy but I wish > they could hire > just one more person to do some of the fixes and answer > some of the > questions like this one - or at least update their site to > mention the > problem! I did a lot of searching for the cause of my > problem before I > contacted them but never did find the answer they gave me > and none of the > "Vista" solutions worked. > > Pat J > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 > 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
