Sigh. And right after I sent an email to the group about not sending attachments....
Obviously there are several issues at play here. The only one I'm familiar with is the one we discussed about the null values - which means that in the database, a field has requirements that *something* be entered and the field is empty. That's the one I was trying to get fixed for you. The nulls are still in the database whether or not you stopped using nFS and will be there until they've been manually fixed, which the programmers can do very quickly for you. It's not "missing data", i.e., data disappearing after entering it. More likely than not you will not know what is "missing" to create the null error without getting inside the database. I suspect that Carl should contact Support and work with one of the techs on his issue, if he hasn't already. This isn't something we can resolve by a long discussion on the list. The whole thread has gotten very convoluted..... Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Sep 22, 2011 at 5:44 PM, Alan Pereira <[email protected]> wrote: > Sherry, I also had a data not sticking problem which I thought was down to > using RAID0 [ticket 200-15E628BF-B368] but have since found this not to be > the case. (see attached email) > In Carl's case, had he assigned a source to the events that "did not stick", > he would have received a nulls error message and also one saying Master > sources have been removed from events that no longer exist. > I think the problems are related. > > I reiterate that I have not had any problems with nulls or data loss since I > have stopped using the Legacy-nFS Interface. > > Alan > > -----Original Message----- > From: Sherry/Support [mailto:[email protected]] > Sent: 22 September 2011 22:21 > To: [email protected] > Subject: Re: [LegacyUG] loss of data > > The issue wasn't about data not sticking but about Error 3265 and 3314 > and null values... > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
