Alan said he does not want to share private information due to legal and personal reasons, but would be willing to create a stripped down database that can recreate the problem that only contains information he'd be willing to share. Legacy has stated twice in this thread that would not be good enough. Legacy's stance that they won't work on an issue unless you hand over your private data is ridiculous.
jc On Thu, Sep 22, 2011 at 11:04 AM, Paul Gray <[email protected]> wrote: > Alan, > > > > I am not sure what you want to happen. You are suggesting ( I think) that > there is a database problem, and Legacy needs the database to diagnose it. > If you can’t, or won’t, provide the database (for any reason) I can’t see > what more can be done. > > Paul Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
