<<It's critical that we get the full original file in order to determine what's going on with the message, preferably before running check/repair to see where the nulls are before that process is run.
A gedcom or part of the file will not be helpful at all. Ken *can* fix the file if we have it... but there's nothing we can do without access to the file. Sincerely, Sherry Technical Support Legacy Family Tree>> Sherry, I don't know if my problem is the same as reported by Alan, but it seems others are experience the same part of the problem I have. It would be nice to hear from support on the problem of Data not sticking. Carl Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
