Hello Fellow Members

This is John Sandford from New Zealand.

 

Is anyone able to point me in the direction where I can remove the
Black Screen from the "Notes" window in windows 10 which is a pop
up in the family tab for an individual.

I have explored all the possibilities offered in the Legacy "Home
Tab" and the ancestry help desk.

I have uninstalled Legacy deluxe 8 completely. Uninstall and
reinstalled both Legacy and Windows 10.

I have used the expertise of Reimage at some considerable cost and
had IT engineers who remotely purged my system, updated all
drivers, dlls re installed windows 10. Windows 10 has all the
Keys/switches set at Default.

Still with all this I still have a Black Screen in the Notes
window which stops me from taking individuals notes unless I were
able to isolate a font white colour just for the Notes window
This I am not sure how to achieve.

I am very frustrated because I changed my genealogy software from
Family Tree Maker 14 to Legacy8 Deluxe with the promise of a
superior software. I am sure this is so from what I have
experienced except for this one fault which appears to only be
with my software.

Please help

Regards

John Sandford (Sandy)  

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