John
You haven't twiddled the colour schemes in Legacy FT, have you? Options > 
Customise > 9.3 Reset all Colours to their default settings   - may be worth a 
try.

Ian Thomas
Albert Park, Victoria 3206 Australia

From: LegacyUserGroup [mailto:[email protected]] On 
Behalf Of John Sandford
Sent: Tuesday, 31 January 2017 11:41 PM
To: [email protected]
Subject: [LegacyUG] Black Screens on Legacy

Hello Fellow Members
This is John Sandford from New Zealand.

Is anyone able to point me in the direction where I can remove the Black Screen 
from the "Notes" window in windows 10 which is a pop up in the family tab for 
an individual.
I have explored all the possibilities offered in the Legacy "Home Tab" and the 
ancestry help desk.
I have uninstalled Legacy deluxe 8 completely. Uninstall and reinstalled both 
Legacy and Windows 10.
I have used the expertise of Reimage at some considerable cost and had IT 
engineers who remotely purged my system, updated all drivers, dlls re installed 
windows 10. Windows 10 has all the Keys/switches set at Default.
Still with all this I still have a Black Screen in the Notes window which stops 
me from taking individuals notes unless I were able to isolate a font white 
colour just for the Notes window  This I am not sure how to achieve.
I am very frustrated because I changed my genealogy software from Family Tree 
Maker 14 to Legacy8 Deluxe with the promise of a superior software. I am sure 
this is so from what I have experienced except for this one fault which appears 
to only be with my software.
Please help
Regards
John Sandford (Sandy)
-- 

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